- Company: Twilio
- Salary: $23,500–$188,240/yr
- Work type: Remote
Twilio at a glance
twilio.com- Founded 2008
- Ticker TWLO
- Revenue $5.07B
- Net income $33.83M
Investor research: Yahoo Finance · SEC filings
Federal funding recipient: largest known award $963K from the General Services Administration (started Apr 1, 2018) — via USAspending.gov
Cloud messaging platform for logingov
6,072 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 5493004W8TRGD63APX93, US) — via GLEIF
Twilio (NYSE: TWLO) is a San Francisco–based cloud communications company founded in 2008. It offers programmable APIs for voice, messaging, and related communication features that developers embed in applications. Public coverage often tracks the stock and leadership activity rather than product launches alone.
9,048 Wikipedia views in June 2026 — a rough gauge of public visibility.
Senior Principal, Technical Program Management (Research & Development) - Twilio - Anywhere in the World
Position Summary
Twilio is seeking a Senior Principal Technical Program Manager to lead strategic and complex programs within Research & Development. You will drive alignment, set priorities, and deliver high-impact programs that significantly accelerate business impact across Engineering and Product organizations.
Day-to-Day Responsibilities
- Set program strategy and lead cross-functional teams for successful delivery of business, operational, and technical improvements.
- Drive alignment and prioritize initiatives to ensure strategic goals are met.
- Manage risk and mitigate issues to ensure project timelines and budgets are maintained.
- Provide strategic advice to leadership on key decisions impacting program success.
What We're Looking For
- Proven track record in leading complex technical programs with a focus on R&D.
- Experience in setting and managing program strategy, scope, budget, and timelines.
- Strong leadership skills to manage cross-functional teams effectively.
- Ability to drive alignment across multiple stakeholders and deliver high-impact results.
Working at Twilio
At Twilio, we embrace a remote-first work culture that values diversity, inclusion, and global collaboration. Our team is distributed worldwide, but our commitment to connection ensures you’ll be part of a vibrant community with diverse experiences making a global impact every day. Join us as we revolutionize how the world interacts through cutting-edge communication solutions.
How to Apply
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Terms used in this posting
- remote-first
- The company is organized around remote work as the default, rather than treating it as an occasional exception to in-office work.
Explore Twilio online
What people say about Twilio
Available public chatter is sparse and uneven: older Hacker News threads surface hiring posts more than culture debate, while market headlines focus on share moves and insider sales—not workplace ratings. Treat this as market noise, not a substitute for firsthand employee signal.
- Ask HN: Who is hiring? (August 2015)
- San Francisco: The Worst-Run Big City in the U.S.
- The African Startup Using Phones to Spot Counterfeit Drugs
Recent news
- Twilio (TWLO) Increases Despite Market Slip: Here's What You Need to Know - Yahoo Finance
- Workday and Twilio Shares Are Soaring, What You Need To Know - TradingView
- Twilio: Shares Are Overheating Despite Strong Growth (Downgrade) (NYSE:TWLO) - Seeking Alpha
- Twilio (NYSE:TWLO) CFO Aidan Viggiano Sells 8,528 Shares - MarketBeat
- Should You Buy the Twilio Dip? - AOL.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in
Build the skills for this role
Prioritize program leadership for multi-year R&D, systems thinking around cloud APIs (voice/SMS/data paths), risk and dependency management, and stakeholder facilitation. No certified training list is provided in the data—focus on demonstrable delivery of complex technical programs.
Expect deep dives on past programs: tradeoffs, risk registers, and how you unblocked research vs. production. Be ready with Twilio-relevant examples (API surface, reliability, developer experience). Practice structured stories on ambiguity, multi-team alignment, and measuring R&D outcomes.
Strong fit if you thrive driving research-heavy technical programs at scale for a remote-friendly, API-first public company (TWLO). Thin local and pay data mean you should validate compensation and team scope directly with Twilio.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Senior Principal, Technical Program Management (Research & Development)
- Employer Twilio
- Work mode Remote
- Type Full Time
- Pay (from listing) $23,500–$188,240/yr
- Posted July 23, 2026
- Apply by August 22, 2026
- Country WORLDWIDE
- Overview Full job description on this page (242 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — San Francisco: The Worst-Run Big City in the U.S.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — The African Startup Using Phones to Spot Counterfeit Drugs
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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6 other opening(s) at Twilio on Get A Job.AI
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