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Expect deep dives on past programs: tradeoffs, risk registers, and how you unblocked research vs. production. Be ready with Twilio-relevant examples (API surface, reliability, developer experience). Practice structured stories on ambiguity, multi-team alignment, and measuring R&D outcomes.
Strong fit if you thrive driving research-heavy technical programs at scale for a remote-friendly, API-first public company (TWLO). Thin local and pay data mean you should validate compensation and team scope directly with Twilio.
As Senior Principal TPM for R&D at Twilio, a typical day centers on multi-team research programs that ship programmable communications capabilities. You align eng, product, and research on milestones, surface API/platform risks early, and drive decision forums so experiments and platform work land on schedule without breaking developer-facing contracts.
Prioritize program leadership for multi-year R&D, systems thinking around cloud APIs (voice/SMS/data paths), risk and dependency management, and stakeholder facilitation. No certified training list is provided in the data—focus on demonstrable delivery of complex technical programs.
The listing is remote-friendly (“Anywhere in the World”); confirm time-zone and legal-entity constraints with the recruiter.
Programmable communications—voice, messaging, and related APIs—so apps can call, text, and orchestrate customer contact via web services.
No pay band or required certifications appear in the supplied data; ask Twilio for ranges and preferred credentials.
Website: twilio.com
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
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Senior Principal, Technical Program Management (Research & Development) - Twilio - Anywhere in the World Position Summary Twilio is seeking a Senior Principal Technical Program Manager to lead strategic and complex programs within Research & Development. You will drive alignment, set priorities, and deliver high-impact programs that significantly accelerate business impact across Engineering and Product organizations. Day-to-Day Responsibilities Set program strategy and lead cross-functional teams for successful delivery of business, operational, and technical improvements. Drive alignment and prioritize initiatives to ensure strategic goals are met. Manage risk and mitigate issues to ensure project timelines and budgets are maintained. Provide strategic advice to leadership on key decisions impacting program success. What We're Looking For Proven track record in leading complex technical programs with a focus on R&D. Experience in setting and managing program strategy, scope, budget, and timelines. Strong leadership skills to manage cross-functional teams effectively. Ability to drive alignment across multiple stakeholders and deliver high-impact results. Working at Twilio At Twilio, we embrace a remote-first work culture that values diversity, inclusion, and global collaboration. Our team is distributed worldwide, but our commitment to connection ensures you’ll be part of a vibrant community with diverse experiences making a global impact every day. Join us as we revolutionize how the world interacts through cutting-edge communication solutions. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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