Pro Customer Service/Sales

Join Home Depot as a Pro Customer Service/Sales specialist in Oak Ridge, Anderson County, serving our professional customer base in a full-time position. Help contractors, builders, property managers, and commercial businesses find the products and solutions they need to succeed.

About the Role

The Pro Customer Service/Sales team at Home Depot plays a vital role in supporting professional clients throughout their entire purchasing journey. Whether it's a contractor stocking materials for a job site or a property manager sourcing supplies for maintenance, you'll be the knowledgeable partner who ensures they get what they need, when they need it, with confidence and efficiency.

What You'll Do

• Assist professional customers with order placement, product selection, and specifications
• Provide expert guidance on materials, tools, and solutions tailored to each customer's project requirements
• Manage order fulfillment, payment processing, and account administration for Pro customers
• Coordinate safe loading and delivery solutions, ensuring proper handling of materials
• Build and maintain strong relationships with commercial and contractor clients
• Resolve customer inquiries and concerns with professionalism and efficiency
• Stay current on product inventory, pricing, and promotions to provide accurate information
• Support sales goals and contribute to team performance metrics

What We're Looking For

• Strong communication and interpersonal skills to work effectively with diverse professional customers
• Customer service experience, ideally in a sales or retail environment
• Ability to learn quickly and adapt to our systems and product knowledge
• Problem-solving mindset and commitment to finding solutions for customer needs
• Physical capability to assist with loading and material handling as needed
• Reliability and enthusiasm for delivering exceptional service every day

About Home Depot

Home Depot is the world's largest home improvement retailer, serving millions of customers and thousands of professional businesses every day. We're committed to empowering customers to achieve their project goals through expert advice, quality products, and outstanding service.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.