Senior Manager, Benefits

Rackspace US, Inc. is hiring a Senior Manager, Benefits to lead the strategy, governance, and ongoing improvement of employee benefits programs spanning 22 countries. This United States-based leadership role blends global expertise with hands-on operational ownership to deliver competitive, compliant, and cost-conscious benefits for a worldwide workforce.

About the Role

As Senior Manager, Benefits, you will shape and run global health, welfare, retirement, wellbeing, and leave offerings that strengthen employee experience and support Rackspace's people strategy. Because most team members are based in the United States, India, and the United Kingdom, familiarity with these markets is especially valuable. You will lead a team of two Senior Benefits Analysts and collaborate with HR, Finance, Payroll, Legal, Procurement, and benefit partners across the globe. Candidates near the San Antonio, TX headquarters follow a hybrid two-day-in-office schedule; those elsewhere may work fully remote within the United States.

Key Responsibilities

• Build and deliver a global benefits strategy aligned to business goals and talent priorities.
• Design, benchmark, and refine programs across 22 countries to keep them attractive and cost-effective.
• Direct day-to-day administration, enrollment, eligibility, communications, and issue resolution worldwide.
• Safeguard compliance with benefits regulations, tax rules, and employment laws in every jurisdiction.
• Manage broker, consultant, insurer, and third-party administrator relationships, renewals, and negotiations.
• Own benefits budgets, forecasting, cost-containment, and data-driven program evaluation.
• Coach the analyst team and advise senior leaders with subject-matter guidance and recommendations.

Qualifications

• Bachelor's degree in Human Resources, Business, Finance, or a comparable discipline.
• 8+ years of progressive benefits experience, including meaningful ownership of global programs.
• Demonstrated success administering multi-country benefits, especially in the U.S., India, and the U.K.
• Strong command of global benefits practices, compliance, and vendor management.
• Experience leading and developing benefits teams.
• Excellent analytical, financial, project management, and stakeholder-influence skills.
• Preferred: CEBS, CBP, SHRM, or similar certification; global tech/services background; benefits technology implementation experience; and exposure to M&A and workforce integration.

About Rackspace US, Inc.

Rackspace Technology is a multicloud solutions leader, pairing deep technical know-how with a global team to help organizations succeed. The compensation range for this full-time position spans $132,149.00 to $193,856.30 per year depending on geographic market and job-related factors, with potential annual bonus or incentive opportunities, equity awards, and an Employee Stock Purchase Plan.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.