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Manager, Client Advocacy

  • Company: Corebts
  • Location: Philadelphia, Pennsylvania
  • Salary: Pay not listed
  • Work type: Remote
  • Full Time
  • Company site
  • Pay not listed
  • Remote

Corebts at a glance

SEC filings mentioning "Corebts": 2search EDGAR

Manager, Client Advocacy at Corebts in Philadelphia, Pennsylvania - Full Time, Remote

Role Overview

The Manager, Client Advocacy is responsible for delivering exceptional client experience by serving as the primary point of contact and trusted advisor for key clients. This role ensures client needs are understood, issues are resolved promptly, and satisfaction with products and services is consistently high.

Day-to-Day Responsibilities

  • Act as a primary point of contact and trusted advisor for key clients
  • Ensure client needs are understood and issues are resolved promptly
  • Maintain high levels of client satisfaction with products and services
  • Lead a team of Client Advocate professionals, overseeing daily operations
  • Mentor staff to drive continuous improvement in client engagement, retention, and overall service excellence

Skills & Qualifications

  • Exemplary communication skills, both written and verbal
  • Strong leadership abilities with experience managing a team
  • Proven track record in client relationship management
  • Ability to resolve complex issues efficiently and effectively
  • Experience in the financial services industry is preferred but not required

Why Join Corebts

At Corebts, we value our employees and offer a dynamic work environment that fosters growth and innovation. Our commitment to client satisfaction drives us to continuously improve our services and support our team members in achieving their professional goals.

How to Apply

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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

Working in Philadelphia, Pennsylvania

Weather right now in Philadelphia, Philadelphia County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Philadelphia is in Pennsylvania, a Mid-Atlantic commonwealth bordered by Delaware, Maryland, West Virginia, Ohio, and New York. This listing is remote-eligible while tied to that Pennsylvania market.

Pennsylvania, officially the Commonwealth of Pennsylvania, is a state located in the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, Maryland to its south, forming the Mason-Dixon Line, West Virginia to its southwest, Ohio to its west, the Canadian province of Ontario to its northwest via Lake Erie, New York to its north,

Note: US observes a public holiday on Sep 7 — Labour Day.

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.4%via BLS JOLTS

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 209,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Pennsylvania: 4.1%via U.S. Bureau of Labor Statistics

Cost of living in Pennsylvania: 2.4% below the national averagevia BEA

Minimum wage in Pennsylvania: $7.25/hrvia FRED

Real GDP per capita in Pennsylvania: $62,697via FRED

Home prices in Pennsylvania (year over year): +5.3%via FRED

Median household income in Philadelphia County: $60,698via US Census ACS / Data USA

Average commute time in Philadelphia County: 32 minvia US Census ACS / Data USA

Most common commute in Philadelphia County: Drove Alone (46%) — via US Census ACS / Data USA

Households with home internet in Philadelphia County: 89%via US Census ACS / Data USA

Nearby history: Land Title Building, listed 1978 (225m away) — via National Register of Historic Places

Typical climate: average high 65°F / low 49°F year-round (summers around 86°F, winters around 30°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,520/mo · $1,810/movia HUD Fair Market Rents

  • Elevation 53m (174 ft)

Source: Wikipedia (state)

Prepare stories on de-escalation, coaching advocates, and turning complaints into process fixes. Be ready to explain how you measure advocacy impact and align client needs with delivery teams.

Best fit if you have led client success or advocacy work and can operate remotely while supporting Corebts clients linked to the Philadelphia, Pennsylvania market.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Manager, Client Advocacy
  • Employer Corebts
  • Location Philadelphia, Pennsylvania · Remote-friendly
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 18, 2026
  • Apply by September 18, 2026
  • Country United States
  • Overview Full job description on this page (221 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Manager, Client Advocacy Corebts · Philadelphia, Pennsylvania