Guest Service Ambassador (Event Day Role)

Step onto the pitch-side action and become the welcoming face of KC Current as a Guest Service Ambassador in Kansas City. This event day role puts you at the heart of the matchday experience, ensuring every fan who walks through the gates feels valued from arrival to final whistle.

About the Role

As a Guest Service Ambassador with KC Current, you will deliver standout hospitality on event days at our Kansas City, Jackson County venue. This full-time, on-site position is ideal for outgoing, service-driven individuals who thrive in a fast-paced live sports atmosphere and want to help elevate the women's soccer game for fans, partners, and the broader community.

Key Responsibilities

• Greet and welcome guests, setting a positive tone for their visit to the stadium.
• Assist fans with seating, directions, ticketing questions, and general venue information.
• Respond to guest needs and concerns promptly, professionally, and with genuine warmth.
• Support a safe, organized, and enjoyable environment throughout each event.
• Collaborate with fellow team members and event staff to keep operations running smoothly.
• Represent the KC Current brand and values with pride and consistency.

Qualifications

• A friendly, approachable demeanor and a passion for delivering exceptional guest service.
• Strong communication and interpersonal skills.
• Ability to stay composed and helpful in a high-energy, crowded setting.
• Availability to work event days, including evenings, weekends, and holidays as scheduled.
• A team-first attitude and willingness to support colleagues across the venue.
• Comfortable standing and moving throughout shifts in an on-site Kansas City location.

About KC Current

At KC Current, everything we do centers on our fans, partners, community, and players. Our team members carry the responsibility of growing the women's game and strengthening our bond with Kansas City and far beyond. Backed by a best-in-class training facility and one of the first stadiums purpose-built for a women's professional sports team, KC Current is shaping the next era of the sport — and Guest Service Ambassadors play a vital part in bringing that vision to life on event days.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.