Front Office Associate

Hilton
India (nationwide) (nationwide)

What This Role Involves

The Front Office Associate role at Hilton in India (nationwide) (nationwide) is a full-time position that requires hands-on engagement with guests to ensure their needs are met and satisfaction is achieved. Responsibilities include managing guest check-ins, providing information about hotel services and amenities, handling reservations, and addressing any issues or concerns promptly.

Core Duties

• Process guest check-in and check-out procedures efficiently
• Handle reservation inquiries and bookings for guests
• Provide accurate and timely information to guests about hotel services and local attractions
• Assist with front desk operations, including managing keys and room assignments
• Resolve any issues or complaints from guests in a professional manner

What We're Looking For

• A friendly demeanor and excellent customer service skills
• Strong communication and problem-solving abilities
• Basic knowledge of hotel operations and procedures
• Ability to multitask in a fast-paced environment
• Prior experience in hospitality or related field is preferred but not mandatory

Working at Hilton

Hilton offers a dynamic work environment where team members can grow their careers while providing exceptional service to guests. As part of the Hilton family, you will have access to various training and development opportunities to enhance your skills and knowledge.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.