- Company: Oaks Hotels
- Location: New Zealand (nationwide) (nationwide)
- Salary: Pay not listed
Oaks Hotels — company details are preparing and update automatically in a few seconds (or refresh).
Front Office Manager at Oaks Hotels in New Zealand (nationwide) (nationwide)
About This Position
Oaks Wellington Hotel is seeking an experienced, professional, and enthusiastic Front Office Manager to lead their Front Office team on a full-time basis. As the first point of contact for guests, you will create a warm and welcoming environment that ensures every guest feels at home from the moment they step into our hotel.
Your Responsibilities
- Lead and manage the Front Office team to ensure smooth operations and exceptional customer experiences.
- Oversee check-in, check-out, and reservation processes with efficiency and accuracy.
- Maintain high standards of guest service and satisfaction through proactive communication and problem-solving.
- Ensure compliance with hotel policies and procedures, including safety protocols and quality standards.
- Collaborate with other departments to enhance overall guest experience and operational efficiency.
Who We're Looking For
We are looking for a detail-oriented individual who possesses excellent leadership skills and the ability to handle multiple tasks simultaneously. You should have a proven track record in front office management, along with strong interpersonal and communication skills. A background in hospitality or related fields is highly desirable.
About the Company
Oaks Hotels is a reputable hotel chain based in New Zealand (nationwide) (nationwide), known for its commitment to providing top-notch service and creating memorable experiences for guests. Our hotels are located in prime locations across the country, offering a blend of comfort, convenience, and elegance.
Next Steps
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Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Front Office Manager
- Employer Oaks Hotels
- Location New Zealand (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 13, 2026
- Apply by September 12, 2026
- Country New Zealand (nationwide)
- Overview Full job description on this page (253 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Front Office Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
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Occupation family: Front Office Manager
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