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Customer Service Representative

  • Company: Highmark Health
  • Location: Tallahassee, Florida
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Highmark Health at a glance

highmarkhealth.com

SEC filings mentioning "Highmark Health": 45search EDGAR

41,912 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2

1,610 Wikipedia views in July 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

CUSTOMER SERVICE REPRESENTATIVE at Highmark Health in Tallahassee, Florida

About This Position

This role involves resolving standard and occasional non-standard customer inquiries, comments, and concerns. You will engage with customers in a confident and compelling manner, providing a seamless and positive experience through the full range of customer interactions.

Key Responsibilities

  • Resolve standard and occasional non-standard customer inquiries, comments, and concerns.
  • Provide a seamless and positive customer experience by applying skills gained from on-the-job work engagement.
  • Engage with customers in a confident and compelling manner to ensure satisfaction.

Who We're Looking For

We are seeking candidates who can confidently handle customer interactions, providing high-quality service that meets or exceeds customer expectations. Strong communication skills and the ability to resolve issues efficiently are essential.

Working at Highmark Health

At Highmark Health, we value a positive work environment where employees can thrive. Our full-time position offers stability and opportunities for growth within our organization. This role is based in Tallahassee, Florida, with no remote options available.

Applying for This Role

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What people say about Highmark Health

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Tallahassee, Florida

Weather right now in Tallahassee, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest

Note: US observes a public holiday on Sep 7 — Labour Day.

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.4%via BLS JOLTS

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 209,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Florida: 4.7%via U.S. Bureau of Labor Statistics

Cost of living in Florida: 3.4% above the national averagevia BEA

Minimum wage in Florida: $14.00/hrvia FRED

Real GDP per capita in Florida: $59,407via FRED

Home prices in Florida (year over year): +1.9%via FRED

Median household income in Leon County: $65,074via US Census ACS / Data USA

Average commute time in Leon County: 21 minvia US Census ACS / Data USA

Most common commute in Leon County: Drove Alone (72%) — via US Census ACS / Data USA

Households with home internet in Leon County: 91%via US Census ACS / Data USA

Nearby history: Florida State Capitol, listed 1973 (37m away) — via National Register of Historic Places

Typical climate: average high 81°F / low 55°F year-round (summers around 92°F, winters around 39°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,204/mo · $1,352/movia HUD Fair Market Rents

  • Elevation 70m (230 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Self-Confidence
  • Perseverance
  • Social Orientation
  • Achievement Orientation
  • Dependability

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Sales & Related occupations earn a national median of $37,814via US Census ACS / Data USA

Watch & learn

Video via YouTube.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Representative
  • Employer Highmark Health
  • Location Tallahassee, Florida
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 19, 2026
  • Apply by September 19, 2026
  • Country United States
  • Overview Full job description on this page (192 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Representative

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.

Source: O*NET

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

highmarkhealth.com

Explore related openings

4 other opening(s) at Highmark Health on Get A Job.AI

Occupation family: Customer Service Representative

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Customer Service Representative Highmark Health · Tallahassee, Florida