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Customer Service Representative

  • Company: Medreview Inc
  • Location: New York, New York
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Medreview Inc at a glance

SEC filings mentioning "Medreview Inc": 1search EDGAR

CUSTOMER SERVICE REPRESENTATIVE at Medreview Inc in New York, New York

Position Summary

At MedReview, our mission is to bring accuracy, accountability, and clinical excellence to healthcare. As a leader in payment integrity solutions, we provide DRG Validation, Cost Outlier, and Readmission Review services to healthcare clients nationwide.

Key Responsibilities

  • Respond to customer inquiries through various communication channels including phone, email, and chat
  • Resolve customer issues in a timely and efficient manner, ensuring customer satisfaction
  • Provide accurate and detailed information about MedReview's services and products
  • Collaborate with internal teams to ensure seamless issue resolution

Qualifications

  • Strong communication skills, both written and verbal
  • Excellent problem-solving abilities
  • Ability to multitask in a fast-paced environment
  • Prior experience in customer service or related field preferred but not required
  • Affinity for healthcare industry is beneficial

About the Company

MedReview Inc, based in New York City, is a leading provider of payment integrity solutions. Our services include DRG Validation, Cost Outlier, and Readmission Review, which we offer to healthcare clients nationwide. We are committed to excellence in customer service and strive to ensure our clients receive the highest quality support.

How to Apply

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Working in New York, New York

Weather right now in New York, New York: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

New York, often called New York City (NYC), is the most populous city in the United States. It is located at the southern tip of New York State on New York Harbor, one of the world's largest natural harbors. The city comprises five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island; each is coextensive with its respective county. It is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerc

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in New York: 7.9% above the national averagevia BEA

Minimum wage in New York: $17.00/hrvia FRED

Real GDP per capita in New York: $94,702via FRED

Home prices in New York (year over year): +6.1%via FRED

New York State corporate filing: Domestic Business Corporation · New York County, on file since May 22, 1984 (New York) — NY Dept. of State registry

Nearby history: City Hall Subway Station (IRT), listed 2004 (119m away) — via National Register of Historic Places

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $2,655/mo · $2,910/movia HUD Fair Market Rents

  • Elevation 25m (82 ft)

About this role & career path

Traits that fit this role

  • Self-Confidence
  • Perseverance
  • Social Orientation
  • Achievement Orientation
  • Dependability

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Sales & Related occupations earn a national median of $37,814via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Representative
  • Employer Medreview Inc
  • Location New York, New York
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 3, 2026
  • Apply by September 2, 2026
  • Country United States
  • Overview Full job description on this page (210 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Representative

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.

Source: O*NET

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Occupation family: Customer Service Representative

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Customer Service Representative Medreview Inc · New York, New York