Coordinator – Special Care Unit

Wesley is hiring a Coordinator – Special Care Unit for a full-time opportunity in Hamilton, ON. This role suits a reliable organizer who wants to keep a special care unit running smoothly while supporting people who need thoughtful, consistent coordination every day.

What This Role Involves

The Coordinator – Special Care Unit at Wesley in Hamilton oversees the day-to-day flow of a special care unit so staff, routines, and supports stay aligned. You become a central point for practical problem-solving, clear communication, and steady follow-through, helping the unit meet expectations for quality, safety, and continuity without losing sight of individual needs.

Your Responsibilities

• Coordinate daily unit activities, workflows, and handovers so operations remain organized and responsive.
• Support the planning, review, and practical delivery of individualized care and support arrangements with the wider team.
• Act as a key contact for unit staff, family members, and related partners—sharing updates and addressing concerns promptly.
• Maintain accurate documentation, logs, and internal reports that meet organizational standards and relevant guidelines.
• Assist with staff coverage, task assignment, and resource use so the Special Care Unit runs efficiently across shifts.
• Watch for quality, safety, and service gaps on the unit; escalate issues and help introduce practical improvements.
• Contribute to orientation and ongoing guidance so team members understand unit expectations and procedures.
• Respond calmly to routine requests and urgent situations with sound prioritization and clear follow-up.

Skills & Qualifications

• Proven aptitude coordinating services or supporting operations in a special care, support, or comparable setting.
• Strong organizational skills and the ability to juggle competing demands in an active unit environment.
• Clear verbal and written communication for working with colleagues, families, and external contacts.
• Familiarity with documentation habits, confidentiality, and quality practices common to specialized care units.
• Capacity to model professionalism, encourage cooperation, and guide peers through day-to-day work.
• Comfort with standard office tools, scheduling aids, and digital record-keeping used in unit administration.
• Empathy, reliability, and composure when supporting people who need specialized attention.
• Education, credentials, or equivalent hands-on experience that prepares you for Coordinator – Special Care Unit duties in Hamilton.

More About Wesley

Wesley is hiring for this role and offers a supportive team environment. Candidates who value clear communication, collaboration, and high day-to-day standards will feel at home pursuing Wesley careers in Hamilton, ON.

Apply Today

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