Claims Representative – Workers Compensation | Jurisdiction: AK | Licensing: AK – Remote

Join Sedgwick as a full-time Claims Representative specializing in workers compensation, working remotely to serve Alaska claimants and employers. In this position, you'll manage workers' compensation claims with professionalism and care, investigating incidents, reviewing documentation, and ensuring injured workers receive the support they need while maintaining compliance with state regulations.

About the Role

As a Workers Compensation Claims Representative at Sedgwick, you'll be the key contact managing the full lifecycle of workers' compensation claims for Alaska's workers and employers. This is a remote position that offers flexibility while delivering meaningful support to people facing workplace injuries and recovery.

What You'll Do

• Investigate workers' compensation claims thoroughly, gathering statements, medical records, and employer documentation to determine eligibility and benefits
• Maintain detailed, accurate claim files and ensure all records comply with Alaska workers' compensation regulations
• Communicate regularly with injured workers, employers, healthcare providers, and other stakeholders to coordinate care and claims resolution
• Review medical reports and documentation to assess claim validity and authorize appropriate benefits
• Process claims, calculate benefits, and resolve discrepancies in accordance with state requirements
• Follow up on outstanding claims, identify issues, and drive timely resolution
• Answer questions and provide guidance to claimants and employers about the claims process

What We're Looking For

• High school diploma or equivalent education required
• Current or ability to obtain Alaska workers' compensation licensing and certification
• Prior experience in claims processing, customer service, or related field strongly preferred
• Strong written and verbal communication skills
• Detail-oriented mindset with excellent organizational abilities
• Ability to prioritize multiple claims and meet deadlines
• Familiarity with medical terminology helpful; willingness to learn required
• Proficiency with computer systems and claims management software

About Sedgwick

Sedgwick is a leading global provider of claims management services and solutions. With 33,000 colleagues worldwide, we help people and organizations recover from the unexpected, whether through workers' compensation, disability management, or other critical services. Sedgwick is recognized as one of America's greatest workplaces, offering team members growth opportunities, meaningful work, and a supportive culture that values work-life balance.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.