Card Services Representative – Full-Time – Louisville, KY

L&N Federal Credit Union is hiring a full-time Card Services Representative in Hillview, Bullitt County (Louisville, KY) to deliver reliable, member-focused support across debit, credit, and ATM card services.

About the Role

As a Card Services Representative at L&N Federal Credit Union, you will be an essential part of the Card Services team, acting as a trusted point of contact for both members and fellow staff. Based in Hillview, Bullitt County, this full-time, on-site position centers on solving card-related questions, handling transactions correctly, and helping every member walk away with a positive experience.

Key Responsibilities

• Assist credit union members and internal teams with debit, credit, and ATM card needs.
• Investigate and resolve card-related concerns promptly and professionally.
• Process card transactions with accuracy and attention to detail.
• Deliver dependable, timely service that supports a high-quality member experience.
• Collaborate with the broader Card Services team to keep day-to-day operations running smoothly.

Qualifications

• Strong customer or member service skills with a genuine helpful attitude.
• Comfort working with financial or card-based transactions and clear recordkeeping.
• Careful, detail-oriented approach to processing and problem-solving.
• Effective communication when working with members and coworkers alike.
• Ability to work full-time, on-site in Hillview, Bullitt County, KY.

About L&N Federal Credit Union

L&N Federal Credit Union is a member-owned financial cooperative serving the greater Louisville, KY area. The Card Services team plays a central role in keeping members connected to the debit, credit, and ATM tools they rely on every day, and this Hillview-based role is a meaningful way to contribute to that mission.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.