- Company: Honeywell
- Location: Jackson, Mississippi
- Salary: Pay not listed
Honeywell at a glance
honeywell.com- Founded 1885
- Employees 128000
- Ticker HON
Federal funding recipient: largest known award $55.1M from the Department of Housing and Urban Development (started Dec 30, 2009) — via USAspending.gov
Energy savings performance contract (headquarters building)
Recipient of NSF research funding: 5 awards, most recently in 2004 — via NSF Award Search
Honeywell (NYSE: HON) is a Fortune 500 conglomerate founded in 1885, based in Charlotte, NC, with about 128,000 employees. It focuses on aerospace, building automation, industrial automation, and energy and sustainability. Recent coverage notes portfolio moves such as the Solstice spin-off and Element deal (Reuters).
30,666 Wikipedia views in July 2026 — a rough gauge of public visibility.
Honeywell — Jackson, Mississippi
About the Role
The Lead Customer Success Representative is an experienced individual contributor responsible for managing a portfolio of customers and driving consistent execution of Customer Success activities across the customer lifecycle. This role focuses on ensuring customer adoption, satisfaction, and retention through proactive engagement and disciplined execution of Customer Success practices.
Key Responsibilities
- Manage a portfolio of assigned customers to drive adoption, satisfaction, and retention.
- Develop and implement strategies for customer success by proactively engaging with customers throughout the lifecycle.
- Identify and address customer needs through regular check-ins, feedback sessions, and support initiatives.
- Collaborate with cross-functional teams to ensure seamless delivery of services that meet or exceed customer expectations.
What We're Looking For
- Minimum 5 years of experience in Customer Success, Sales, or related field.
- Strong interpersonal and communication skills with the ability to build and maintain relationships at all levels of an organization.
- Proven track record of driving customer satisfaction and retention through proactive engagement and problem-solving.
- Aptitude for data analysis, reporting, and using CRM tools effectively.
More About Honeywell
Honeywell is a global leader in technology and manufacturing solutions. Our mission is to improve lives globally by developing innovative products and services that enhance the quality of life for people everywhere. With a strong emphasis on customer success, we are committed to delivering exceptional value through our dedicated team of professionals.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Honeywell online
What people say about Honeywell
- Soloshot: Automatically film outdoor activities without a camera operator
- Google Glass is Alive
- Ask HN: What problem in your industry is a potential startup?
- Mobile Changes Everything
Recent news
- Honeywell spin-off Solstice targets AI supply chain with $14.5bn deal for Element - Financial Times
- Blockbuster AI Deal Shows Why Honeywell Had to Break Up - Barron's
- Solstice buys Element Solutions in $14.5 billion deal, sharpens focus on AI market - Reuters
- Honeywell Technologies raises profit guidance after one-for-two reverse stock split - The Star
- Here's our plan for both Honeywell stocks after a divergent first week of trading - CNBC
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Jackson, Mississippi
Weather right now in Jackson, Mississippi: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
This role is on-site in Jackson, Mississippi, Mississippi. Mississippi sits in the Deep South, bordered by the Gulf and the Mississippi River corridor; Jackson is the state capital and a regional hub for commuting and services.
Mississippi is a state in the Southeastern and Deep South regions of the United States. It borders Tennessee to the north, Alabama to the east, the Gulf of Mexico to the south, Louisiana to the southwest, and Arkansas to the northwest. Mississippi's western boundary is largely defined by the Mississippi River, or its historical course. Mississippi is the 32nd largest by area and 35th-most populous
Note: US observes a public holiday on Sep 7 — Labour Day.
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 206,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Mississippi: 13.0% below the national average — via BEA
Minimum wage in Mississippi: $7.25/hr — via FRED
Real GDP per capita in Mississippi: $42,434 — via FRED
Home prices in Mississippi (year over year): +3.5% — via FRED
Median household income in Hinds County: $49,966 — via US Census ACS / Data USA
Average commute time in Hinds County: 23 min — via US Census ACS / Data USA
Most common commute in Hinds County: Drove Alone (76%) — via US Census ACS / Data USA
Households with home internet in Hinds County: 89% — via US Census ACS / Data USA
Nearby history: Mississippi Governor's Mansion, listed 1969 (47m away) — via National Register of Historic Places
Typical climate: average high 76°F / low 55°F year-round (summers around 91°F, winters around 39°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,097/mo · $1,288/mo — via HUD Fair Market Rents
- Elevation 104m (341 ft)
Source: Wikipedia (state)
About this role & career path
A lead CSR path typically grows from individual customer ownership into mentoring, playbook ownership, and partnering with sales on retention. At a large industrial firm like Honeywell, strong leads often move toward CS management, account management, or specialist roles in a business unit.
Build the skills for this role
Prioritize CRM fluency, executive-ready status reporting, and clear written/verbal escalation. Deepen product literacy in Honeywell’s automation or aerospace offerings you support. No certification list was provided for this posting.
- Walk through a renewal or churn-risk save with metrics and stakeholders.
- Explain how you coach peers and set CS standards.
- Ask how Jackson teams split accounts across Honeywell businesses.
Strong fit if you lead CS work in B2B hardware/software environments and want an on-site lead role at a large Fortune 500 manufacturer rather than a remote SaaS-only desk.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Lead Customer Success Representative
- Employer Honeywell
- Location Jackson, Mississippi
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 22, 2026
- Apply by September 22, 2026
- Country United States
- Overview Full job description on this page (253 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Soloshot: Automatically film outdoor activities without a camera operator
- Hacker News — Google Glass is Alive
- Hacker News — Ask HN: What problem in your industry is a potential startup?
- Hacker News — Mobile Changes Everything
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at Honeywell on Get A Job.AI
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- Lead Administrative Assistant
- Advanced Field Service Engr
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- R&D Tech I
Occupation family: Customer Success Representative
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