- Company: Telstra
- Location: Australia (nationwide) (nationwide)
- Salary: Pay not listed
Telstra at a glance
telstra.com- Founded 1975
- Employees 31931
- Ticker TLS
- Revenue $164.81M
- Net income -$36.55M
Investor research: Yahoo Finance · SEC filings
Telstra (ASX: TLS) is Australia (nationwide)’s largest telecom by market share. It builds and runs networks and sells related products and services; founded 1975, about 31,931 employees. Site: telstra.com.
13,194 Wikipedia views in July 2026 — a rough gauge of public visibility.
Telstra Retail: Customer Service & Sales Consultant BRISBANE (Expression of Interest)
Role Overview
We are seeking a passionate and dedicated Customer Service & Sales Consultant to join our team at Telstra in Brisbane. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service experiences that exceed expectations. You will engage with customers, provide product demonstrations, and assist in the sale of various telecommunications products and services.
Core Duties
- Provide outstanding in-store customer service to ensure a positive shopping experience for all Telstra customers
- Demonstrate and sell a wide range of telecommunications products and services, including mobile phones, plans, and accessories
- Assist with troubleshooting and resolving customer inquiries and issues promptly and effectively
- Build strong relationships with customers to foster loyalty and encourage repeat business
- Stay up-to-date with the latest product offerings and industry trends to provide informed advice to customers
Who We're Looking For
We are looking for individuals who possess excellent communication skills, a strong customer service orientation, and a genuine passion for helping people. You should have previous experience in retail or sales, as well as the ability to work effectively in a team environment. A friendly demeanor and the willingness to learn new technologies will also be beneficial.
About the Company
Telstra is Australia (nationwide) (nationwide)'s leading telecommunications company, offering a wide range of products and services to both residential and business customers. With a commitment to innovation and customer satisfaction, Telstra continues to grow its market presence across the country. As part of our team, you will have access to comprehensive training and development opportunities to enhance your skills and career prospects.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure that you include your resume and a cover letter highlighting your relevant experience and why you are interested in joining our team at Telstra.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Telstra online
What people say about Telstra
Recent coverage centres on large network outages affecting mobiles, payments, trains, and emergency calling, with reports saying no clear malicious cause (BBC, Light Reading).
- Online Cheating Site AshleyMadison Hacked
- Time Warner Cable owes $229K to woman it would not stop calling
- “Mostly functional” programming does not work
- Android M Developer Preview and Tools
Recent news
- Trains and emergency calls affected after major outage at Australia (nationwide)'s largest telecoms company - BBC
- Telstra network goes down in Australia (nationwide)'s latest mobile failure - Light Reading
- Telstra outage: glitches continue as ‘secondary’ outages hit triple-zero calls and regional trains remain stranded - The Guardian
- Telstra outage in Australia (nationwide) disrupts trains and payments; no evidence of ‘malicious’ activity - WTVB
- How does a Telstra outage bring down trains? A telco expert explains - The Conversation
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Australia (nationwide) (nationwide)
Role is listed for Brisbane, Australia (nationwide). Australia (nationwide) is a large, mostly dry continent with major coastal cities; expect standard CBD retail/contact-centre commuting patterns rather than remote work for this posting.
🇦🇺 Relocation safety for Australia (nationwide): Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia (nationwide): 4.1% — via World Bank
GDP per capita in Australia (nationwide): $65,130 — via World Bank
Consumer price inflation in Australia (nationwide): 2.9% (annual) — via World Bank
Real GDP growth in Australia (nationwide): 1.4% (annual) — via World Bank
Average hours worked per year in Australia (nationwide): 1,633 — via OECD
Expect scenarios on calming upset customers, matching Telstra plans to needs, and handling outage-related calls. Practise clear product explanations and when to escalate technical faults.
Strong fit if you enjoy face-to-face or store/contact sales for a major Australia (nationwide)n telco brand and can stay calm during service disruptions.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service & Sales Consultant BRISBANE
- Employer Telstra
- Location Australia (nationwide) (nationwide)
- Type Part Time
- Pay (from listing) Pay not listed
- Posted August 20, 2026
- Apply by September 20, 2026
- Country Australia (nationwide)
- Overview Full job description on this page (340 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Online Cheating Site AshleyMadison Hacked
- Hacker News — Time Warner Cable owes $229K to woman it would not stop calling
- Hacker News — “Mostly functional” programming does not work
- Hacker News — Android M Developer Preview and Tools
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
3 other opening(s) at Telstra on Get A Job.AI
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