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Benefits Operation Manager

  • Company: Alight Solutions
  • Location: India (nationwide) (nationwide)
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Map
  • Pay not listed

Alight Solutions at a glance

alightsolutions.com
  • Founded 2017
  • Ticker ALIT
ALIT 18.79 USD +36.85%
  • Revenue $2.26B
  • Net income -$3.10B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $4.7M from the Pension Benefit Guaranty Corporation (started Sep 28, 2010) — via USAspending.gov

Actuarial contract - bapd

12,859 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2

Alight Solutions is a U.S. HR technology and consulting firm (ticker ALIT, founded 2017) focused on cloud platforms and outsourcing for human capital—health benefits administration, financial wellness, and retirement. See Wikipedia and alightsolutions.com.

Recent coverage highlights an integrated retirement plan solution with BNY aimed at deeper plan-admin support (Yahoo Finance).

2,124 Wikipedia views in July 2026 — a rough gauge of public visibility.

Source: Wikipedia

BENEFITS OPERATIONS MANAGER at Alight Solutions in India (nationwide) (nationwide)

Role Overview

The Benefits Operations Manager (BOM) will own and manage overall operational performance for assigned clients, ensuring consistent meeting or exceeding of contractual performance standards and SLAs. Responsibilities include driving operational efficiency through process improvements and effective resource planning to ensure on-time, high-quality delivery of all ongoing work to plan sponsors and participants.

Core Duties

  • Owning and managing overall operational performance for assigned clients
  • Consistently meeting or exceeding contractual performance standards and SLAs
  • Ensuring on-time, high-quality delivery of all ongoing work to plan sponsors and participants
  • Driving operational efficiency through process improvements and effective resource planning

Who We're Looking For

We are seeking a highly skilled Benefits Operations Manager with experience in managing client operations, driving efficiency, and ensuring high-quality service delivery. The ideal candidate should have excellent project management skills, strong analytical abilities, and the ability to build strong relationships with stakeholders.

Why Join Alight Solutions

Joining Alight Solutions offers you an opportunity to work in a dynamic environment where you can make a significant impact on our clients' benefits operations. Our team is dedicated to delivering exceptional service and continuous improvement, providing a supportive and collaborative workplace culture.

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What people say about Alight Solutions

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in India (nationwide) (nationwide)

India (nationwide) is a large South Asian market and a major hub for HR tech, benefits ops, and shared-services roles supporting global employers. Expect multi-time-zone collaboration with U.S. and other client regions.

🇮🇳 Relocation safety for India (nationwide): High Riskvia Warnely, CC BY 4.0

National unemployment rate in India (nationwide): 4.2%via World Bank

GDP per capita in India (nationwide): $2,702via World Bank

Consumer price inflation in India (nationwide): 2.4% (annual) — via World Bank

Real GDP growth in India (nationwide): 7.6% (annual) — via World Bank

Average hours worked per week in India (nationwide): 56.2via ILOSTAT

Mean monthly earnings in India (nationwide): $256via ILOSTAT

    Build the skills for this role

    Strengthen benefits domain knowledge (eligibility, enrollment, COBRA/local analogs as relevant), process control, SLA management, stakeholder communication, and comfort with HRIS/benefits platforms. No certification catalog was provided for this role family.

    Expect scenarios on SLA breaches, data mismatches, open enrollment peaks, client escalations, and how you coach teams under volume. Be ready to walk through metrics you owned and how you partnered with IT, vendors, and client HR.

    Strong fit if you lead benefits operations for complex employer programs and like platform-plus-outsourcing work. Thin public sentiment and no salary data here—verify total rewards and India (nationwide) site details directly with Alight.

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Benefits Operation Manager
    • Employer Alight Solutions
    • Location India (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted August 16, 2026
    • Apply by September 16, 2026
    • Country India (nationwide)
    • Overview Full job description on this page (224 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

    Public discussions & open sources

    Attributed public threads and profiles — not employee reviews or star ratings.

    Cached public sources (Hacker News, Dev.to, GitHub, etc.).

    Employer website

    alightsolutions.com

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    Benefits Operation Manager Alight Solutions · India (nationwide)