Administrative Secretary, 40 hours/week – Breast Care Center

Join Beth Israel Lahey Health as an Administrative Secretary supporting our Breast Care Center in Winchester, Middlesex County, where you'll play a vital role in delivering exceptional patient care and operational excellence.

About the Role

Our Breast Care Center is seeking a detail-oriented Administrative Secretary to join our team on a full-time basis. Working 40 hours per week from 8:30 a.m. to 7:00 p.m., Monday through Thursday, you'll be the organizational backbone of our center, managing patient interactions, scheduling, and clinic operations to ensure a seamless experience for both patients and clinical staff. This role is essential to supporting our mission of providing comprehensive, compassionate breast healthcare services to our community in northwest suburban Boston.

Day-to-Day Responsibilities

• Schedule and coordinate patient appointments, maintaining accurate records and managing calendar conflicts
• Welcome and register patients upon arrival, answer patient inquiries via phone and email with professionalism and empathy
• Maintain confidential patient files and electronic medical records according to HIPAA standards and hospital protocols
• Process insurance information, verify coverage, and collect copayments or patient responsibility amounts
• Prepare clinical examination rooms and ensure they are stocked with necessary supplies
• Assist clinical and administrative staff with routine clerical tasks including data entry, filing, and document preparation
• Manage incoming and outgoing correspondence and maintain organized filing systems

Qualifications

• High school diploma, GED, or equivalent education
• Minimum 1–2 years of administrative or customer-facing experience, preferably in healthcare
• Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with electronic health record (EHR) systems
• Excellent organizational, multitasking, and time-management skills
• Strong verbal and written communication abilities
• Ability to maintain patient confidentiality and handle sensitive information with discretion
• Professional demeanor with a commitment to patient-centered care

More About Beth Israel Lahey Health

Beth Israel Lahey Health is a leading healthcare network serving the greater Boston area. Winchester Hospital, our 223-bed regional medical center, has earned 5x Magnet designation and is recognized as a top healthcare provider in Massachusetts. We are committed to delivering compassionate, evidence-based care and fostering a workplace where our team members thrive.

Applying for This Role

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