Phlebotomist – Lab Outreach Community-Dedham

Beth Israel Lahey Health is hiring a full-time Phlebotomist for its Lab Outreach Community program in Dedham, Norfolk County — a hands-on clinical role centered on delivering accurate specimen collection and outstanding patient care within a primary care or medical office setting.

About the Role

As a Phlebotomist supporting the Lab Outreach Community in Dedham, you will be the patient's first point of contact for laboratory services. You'll work from a Patient Service Center draw station embedded in a Beth Israel Lahey Health Primary Care practice or a dedicated suite within a medical office building, ensuring every specimen is collected safely, labeled correctly, and processed without delay.

What You'll Do

• Perform venipuncture and capillary blood draws on adult and pediatric patients with skill and compassion
• Verify patient identity and match requisitions accurately before every collection
• Label, sort, centrifuge, and prepare specimens for transport in compliance with laboratory protocols
• Maintain a clean, organized, and fully stocked draw station throughout each shift
• Follow all infection control, safety, and HIPAA guidelines consistently
• Document collection activity accurately in the electronic health record
• Communicate clearly with patients, providers, and lab staff to resolve order questions or special-handling requirements
• Uphold chain-of-custody procedures for any specimens requiring special processing

What We're Looking For

• Phlebotomy certification (CPT or equivalent) or completion of an accredited phlebotomy training program
• Demonstrated proficiency with venipuncture across a range of patient populations
• Solid understanding of specimen types, collection tubes, and handling requirements
• Strong attention to detail and commitment to accuracy in labeling and documentation
• Calm, patient-centered communication style — particularly with anxious or difficult-stick patients
• Ability to work efficiently in a fast-paced ambulatory or outreach draw-station environment
• Reliable, punctual, and comfortable working independently when onsite leadership is not present

About Beth Israel Lahey Health

Beth Israel Lahey Health is one of New England's largest healthcare systems, bringing together academic medical centers, community hospitals, and primary care practices across Massachusetts. The Lab Outreach Community program extends high-quality laboratory services directly into neighborhood medical settings — giving patients in Dedham and throughout Norfolk County convenient access to the diagnostics their providers depend on. Joining BILH means contributing to care that is local, accessible, and built around each patient's needs.

How to Apply

Ready to bring your phlebotomy expertise to a team that values precision and patient experience? Submit your application through this listing to be considered for this full-time Phlebotomist opening in Dedham, MA.