No. The listing is on-site in Waynesboro (remote flag is off).

What does the title emphasize?

Guest Services Team Lead points to front-line service quality plus day-to-day team guidance, not a pure corporate staff role.

Is company or pay data available here?

No verified company profile, salary, reviews, or certification list was provided in the source data, so those details are omitted rather than estimated.

Waynesboro: Guest Services Team Lead at Team-outsider

Company: Team-outsider
Location: Waynesboro, VA

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New
Full Time
Waynesboro, VA
Posted 20 hours ago
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Team-outsider at a glance

ats.rippling.com

Team-outsider

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Team-outsider seeks a Waynesboro: Guest Services Team Lead for a full-time role in Waynesboro, VA. Individuals pursuing Guest Services Team Lead jobs in Waynesboro, VA or Team-outsider careers will find a leadership position centered on guiding service excellence for guests.

The Opportunity

Step into the Waynesboro: Guest Services Team Lead role with Team-outsider and shape daily guest interactions while developing a high-performing group right here in Waynesboro, VA. This full-time opening lets you influence service quality, coach team members, and ensure every guest feels valued through organized leadership and clear direction. It represents a solid path for professionals ready to advance in guest-facing leadership without leaving the Waynesboro community.

Core Duties

Guide and support the frontline guest services team to deliver reliable, courteous assistance throughout each shift
Step in to resolve escalated guest issues quickly while turning challenges into positive outcomes
Conduct training sessions and ongoing coaching so every team member masters service standards and procedures
Create and adjust staff schedules to match guest volume and maintain smooth coverage
Observe service quality, collect feedback, and share performance insights that drive continuous team growth
Maintain accurate logs of interactions and coordinate with neighboring units for seamless guest support
Champion a welcoming atmosphere that reflects the high bar set for Guest Services Team Lead work in Waynesboro, VA

What We're Looking For

Hands-on background supervising or mentoring staff in guest services or comparable customer-focused settings
Clear communication skills and a calm approach when helping guests and team members alike
Solid organizational habits that keep schedules, tasks, and priorities running efficiently
Genuine dedication to guest satisfaction paired with practical problem-solving abilities
Availability for full-time work and presence at the Waynesboro, VA location
Willingness to model service excellence and adapt as daily guest needs shift

Why Join Team-outsider

Team-outsider is hiring for this role and offers a supportive team environment. Take the next step in your Guest Services Team Lead journey surrounded by colleagues who value collaboration and consistent guest care in the Waynesboro area.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Your application is saved to the employer hiring pipeline (ATS). No need to leave this page.

To apply for this job please visit ats.rippling.com.

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Working in Waynesboro, Wayne County

Weather right now in Waynesboro, Wayne County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

This role is listed for Waynesboro in Wayne County, Mississippi. Mississippi sits in the Southeastern and Deep South United States, with Tennessee to the north, Alabama to the east, the Gulf of Mexico to the south, and Louisiana and Arkansas to the west along the Mississippi River. Learn more on Wikipedia.

Mississippi is a state in the Southeastern and Deep South regions of the United States. It borders Tennessee to the north, Alabama to the east, the Gulf of Mexico to the south, Louisiana to the southwest, and Arkansas to the northwest. Mississippi's western boundary is largely defined by the Mississippi River, or its historical course. Mississippi is the 32nd largest by area and 35th-most populous

🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0

National unemployment rate in US: 4.2% — via World Bank

Private-sector wage growth (year over year): 3.3% — via FRED

National quits rate: 1.9% — via FRED (BLS JOLTS)

GDP per capita in US: $90,027 — via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800 — via OECD

Cost of living in Mississippi: 13.0% below the national average — via BEA

Median household income in Wayne County: $36,791 — via US Census ACS / Data USA

Most recent FEMA-declared disaster in Wayne County: Severe Winter Storm (Winter Storm), Feb 2026 — via FEMA

Average commute time in Wayne County: 32 min — via US Census ACS / Data USA

Most common commute in Wayne County: Drove Alone (85%) — via US Census ACS / Data USA

Households with home internet in Wayne County: 83% — via US Census ACS / Data USA

Typical climate: average high 76°F / low 54°F year-round (summers around 90°F, winters around 37°F) — via NOAA 1991-2020 Normals

Walkability: Below average walkable (10.0/20) — via EPA National Walkability Index

Typical rent nearby: $713/mo (1BR) · $842/mo (2BR) — via HUD Fair Market Rents

Source: Wikipedia (state)

Be ready to walk through a guest complaint you de-escalated, how you coach under pressure, and how you prioritize when the floor is short-staffed. Prepare one example of training a teammate and one of improving a service metric without inventing employer-specific claims.

STAR stories on conflict and coaching
Questions about team size, peak hours, and lead authority

Strong fit if you already lead or step up on guest-facing teams, stay calm with upset customers, and like a working-lead mix of floor coverage plus people coordination at Team-outsider rather than pure desk management.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

Role Waynesboro: Guest Services Team Lead
Employer Team-outsider
Location Waynesboro, VA
Type Full Time
Posted July 14, 2026
Apply by 2026-08-13
Country context US
Overview Full original description on this page (356 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.