- Company: American Express
- Location: India (nationwide) (nationwide)
- Salary: Pay not listed
American Express at a glance
americanexpress.com.tr- Founded 1850
- Employees 62800
- Ticker AXP
- Revenue $41.30B
- Net income $10.83B
Investor research: Yahoo Finance · SEC filings
American Express (Amex) is a U.S. bank holding company and global payments firm known for charge and credit cards. Founded in 1850 and listed as AXP, it employs about 62,800 people and is based in Lower Manhattan; it plans to occupy the new 2 World Trade Center tower. Overview: Wikipedia.
41,995 Wikipedia views in July 2026 — a rough gauge of public visibility.
Team Member Credit & Collect at American Express in India (nationwide) (nationwide)
The Opportunity
We are hiring for the US Credit & Collections Voice function. This team empowers American Express Card Members to spend with confidence by combining credit expertise with meaningful customer engagement. The role involves helping Card Members understand their account status, resolve credit-related concerns, and make informed spending decisions through tailored payment and digital solutions.
Key Responsibilities
- Assist Card Members in understanding their account statuses
- Resolve credit-related concerns promptly and effectively
- Provide guidance on making informed spending decisions
- Utilize tailored payment and digital solutions to enhance customer experience
What We're Looking For
- Strong communication skills
- Attention to detail
- Problem-solving abilities
- Experience in customer service or a related field is beneficial but not mandatory
More About American Express
American Express, one of the world's leading financial services companies, offers credit cards, travel-related products and services, payment solutions for businesses, and personal savings and investment options. Our mission is to help people around the globe stay connected in a hyper-connected world.
Applying for This Role
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Explore American Express online
What people say about American Express
- Ask HN: What can be done to fix package delivery?
- Why I Stopped Throwing Out Junk Mail
- Stripe Raises New Funding and Partners with Visa
- A Renegade Trawler, Hunted for 10,000 Miles by Vigilantes
Recent news
- Construction begins on World Trade Center's final office tower, housing American Express - CBS News
- How to elevate any trip with the Delta SkyMiles Reserve American Express Card - The Points Guy
- CNBC Points Pro: Which credit cards earn more points, Citi or American Express? - CNBC
- American Express Gets Court Nod for $17.5 Million Antitrust Deal - Bloomberg Law News
- American Express: Premium Customer, Stablecoins, Tokenized Credit (NYSE:AXP) - Seeking Alpha
Aggregated from public discussions and news; opinions are the authors’ own.
Working in India (nationwide) (nationwide)
This role is listed for India (nationwide) (country-level location). India (nationwide) is a South Asian democracy and major services and finance market; exact city and commute details are not in the listing.
🇮🇳 Relocation safety for India (nationwide): High Risk — via Warnely, CC BY 4.0
National unemployment rate in India (nationwide): 4.2% — via World Bank
GDP per capita in India (nationwide): $2,702 — via World Bank
Consumer price inflation in India (nationwide): 2.4% (annual) — via World Bank
Real GDP growth in India (nationwide): 7.6% (annual) — via World Bank
Average hours worked per week in India (nationwide): 56.2 — via ILOSTAT
Mean monthly earnings in India (nationwide): $256 — via ILOSTAT
Build the skills for this role
Useful focus areas: collections and credit risk basics, empathetic negotiation, accurate CRM notes, and India (nationwide)n consumer finance regulations. No certification list or costs were provided for this posting.
- Walk through a time you resolved a sensitive billing or debt conversation.
- Explain how you balance empathy with firm recovery targets.
- Ask how Credit & Collect metrics and QA work on this Amex India (nationwide) team.
Strong fit if you like structured financial ops, phone or case-based customer work, and process discipline at a large card issuer. Weak fit if you want pure product, engineering, or fully remote work (listing is not remote).
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Team Member Credit & Collect
- Employer American Express
- Location India (nationwide) (nationwide)
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 8, 2026
- Apply by September 7, 2026
- Country India (nationwide)
- Overview Full job description on this page (196 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: What can be done to fix package delivery?
- Hacker News — Why I Stopped Throwing Out Junk Mail
- Hacker News — Stripe Raises New Funding and Partners with Visa
- Hacker News — A Renegade Trawler, Hunted for 10,000 Miles by Vigilantes
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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