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Team leader

  • Company: Costa Coffee
  • Location: Grays, Essex, UK, UK
  • Salary: £28,600–£30,680/yr
  • Full Time
  • Company site
  • £28,600–£30,680/yr

Costa Coffee at a glance

costa.co.uk
  • Founded 1971
  • Employees 17809

10,638 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

COSTA COFFEE - Grays, Essex, UK, UK

What This Role Involves

The role of a Team Leader at Costa Coffee involves bringing energy and support to every shift. You will be responsible for ensuring the team is motivated, trained, and ready to provide exceptional customer service. As a Team Leader, you’ll have the opportunity to work flexible shifts that suit both your needs and the store’s requirements.

Your Responsibilities

  • Ensure all team members are well-trained in their roles and capable of delivering high-quality service.
  • Maintain a positive and motivating environment for the team to thrive in.
  • Support shift management, including scheduling and covering shifts when necessary.
  • Collaborate with other Team Leaders and managers to enhance overall store performance.

What You Bring

To excel as a Team Leader at Costa Coffee, you should bring the following skills and qualities:

  • A passion for providing excellent customer service.
  • The ability to motivate and inspire team members.
  • Strong communication and leadership skills.
  • A flexible approach to working hours and shifts.

About the Company

Costa Coffee is a well-known brand in the UK, dedicated to crafting great coffee and memorable moments. As part of the Costa Coffee team, you will be contributing to creating an enjoyable experience for both customers and colleagues alike. We offer competitive pay, with a rate ranging from £13.75 to £14.75 per hour based on your location.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Costa Coffee

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Grays, Essex, UK, UK

Weather right now in Grays, Essex, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Grays, historically also known as Grays Thurrock, is the largest town and administrative headquarters of the borough of Thurrock, in Essex, England. The town is located on the north bank of the River Thames, approximately 20 miles east of central London, and two miles east of the M25 motorway. Its economy is linked to Port of London industries, its own offices, retail and the Lakeside Shopping Centre at West Thurrock. At the 2021 census the Grays built up area as defined by the Office for National Statistics had a population of 44,345.

England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and

🇬🇧 Relocation safety for United Kingdom: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in United Kingdom: 4.7%via World Bank

GDP per capita in United Kingdom: $57,602via World Bank

Consumer price inflation in United Kingdom: 3.9% (annual) — via World Bank

Real GDP growth in United Kingdom: 1.4% (annual) — via World Bank

Average hours worked per year in United Kingdom: 1,533via OECD

Nearest public transit: Bus Station (bus stop, 200m). via OpenStreetMap

Locally, the most commonly reported issue recently was Violence and sexual offencesvia UK Police data

  • Elevation 10m (33 ft)

Source: Wikipedia (state)

About this role & career path

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Management occupations earn a national median of $86,012via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Team leader
  • Employer Costa Coffee
  • Location Grays, Essex, UK, UK
  • Type Full Time
  • Pay (from listing) £28,600–£30,680/yr
  • Posted July 26, 2026
  • Apply by August 25, 2026
  • Country United Kingdom
  • Overview Full job description on this page (278 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

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Employer website

costa.co.uk

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Occupation family: Team Leader

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Team leader Costa Coffee · Grays, Essex, UK · £28,600–£30,680/yr