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Strong fit if you already lead people in coffee or high-volume retail, enjoy on-site customer work, and want structured brand systems. Weaker fit if you need remote work or pure office management with no floor time.
As a Costa Coffee Team Leader in Grays, expect an on-site shift leading baristas through open, peak, and close: coaching on drinks and service standards, managing queue and till flow, keeping the store stocked and safe, handling customer issues, and handing over clear notes to the next lead.
No formal cert list was supplied for this listing.
No. The listing is for on-site work in Grays, Essex.
It is a major UK-origin coffeehouse chain operating cafés in the UK and many other markets.
Prior barista or retail shift lead experience, plus clear examples of coaching and peak-period control, is the most relevant prep.
Website: costa.co.uk
Costa Limited, trading as Costa Coffee, is a British coffeehouse chain with headquarters in Loudwater, Buckinghamshire, England, United Kingdom. It operates in the United Kingdom and 37 other countries.
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COSTA COFFEE - Grays, Essex What This Role Involves The role of a Team Leader at Costa Coffee involves bringing energy and support to every shift. You will be responsible for ensuring the team is motivated, trained, and ready to provide exceptional customer service. As a Team Leader, you’ll have the opportunity to work flexible shifts that suit both your needs and the store’s requirements. Your Responsibilities Ensure all team members are well-trained in their roles and capable of delivering high-quality service. Maintain a positive and motivating environment for the team to thrive in. Support shift management, including scheduling and covering shifts when necessary. Collaborate with other Team Leaders and managers to enhance overall store performance. What You Bring To excel as a Team Leader at Costa Coffee, you should bring the following skills and qualities: A passion for providing excellent customer service. The ability to motivate and inspire team members. Strong communication and leadership skills. A flexible approach to working hours and shifts. About the Company Costa Coffee is a well-known brand in the UK, dedicated to crafting great coffee and memorable moments. As part of the Costa Coffee team, you will be contributing to creating an enjoyable experience for both customers and colleagues alike. We offer competitive pay, with a rate ranging from £13.75 to £14.75 per hour based on your location. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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