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Support Workers – National Contact Centre

  • Company: New Zealand Government
  • Location: Auckland, New Zealand
  • Salary: NZ$60,000/yr
  • Full Time
  • Company site
  • NZ$60,000/yr

New Zealand Government at a glance

govt.nz

SEC filings mentioning "New Zealand Government": 331search EDGAR

2,615 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia

New Zealand Government - Auckland, New Zealand

Position Summary

We are currently seeking dedicated and compassionate Support Workers to join our National Contact Centre in Grey Lynn, Auckland. This is an exciting opportunity for individuals looking to make a positive impact on the community while developing their careers.

Day-to-Day Responsibilities

  • Provide exceptional customer service to callers across various departments and services
  • Assist with administrative tasks, including data entry and record keeping
  • Respond to inquiries from the public in a timely and professional manner
  • Work collaboratively as part of both Business Hours and Afterhours teams

Skills & Qualifications

  • A strong commitment to customer service excellence
  • Excellent communication skills, both written and verbal
  • Prior experience in a customer-facing role is advantageous but not essential
  • Ability to work flexible hours, including evenings and weekends for Afterhours teams
  • Able to handle sensitive information with confidentiality and discretion

Working at New Zealand Government

The New Zealand Government offers a supportive working environment where you can grow your career while making a real difference. Competitive remuneration is offered, starting between $68,371.00 - $75,501.00 per annum based on experience.

Next Steps

If you are passionate about public service and committed to delivering exceptional customer service, we would love to hear from you. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about New Zealand Government

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Auckland, New Zealand

Weather right now in Auckland, New Zealand: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Auckland is a large metropolitan city in the North Island of New Zealand. It has an urban population of about 1,547,200. It is located in the greater Auckland Region, the area governed by Auckland Council, which includes outlying rural areas and the islands of the Hauraki Gulf, and which has a total population of 1,816,000 as of June 2025. It is the most populous city of New Zealand and the fifth-most populous city in Oceania.

Auckland is a large metropolitan city in the North Island of New Zealand. It has an urban population of about 1,547,200. It is located in the greater Auckland Region, the area governed by Auckland Council, which includes outlying rural areas and the islands of the Hauraki Gulf, and which has a total population of 1,816,000 as of June 2025. It is the most populous city of New Zealand and the fifth-

🇳🇿 Relocation safety for New Zealand: Very Safevia Warnely, CC BY 4.0

National unemployment rate in New Zealand: 5.1%via World Bank

GDP per capita in New Zealand: $49,591via World Bank

Consumer price inflation in New Zealand: 2.8% (annual) — via World Bank

Real GDP growth in New Zealand: 0.5% (annual) — via World Bank

Average hours worked per year in New Zealand: 1,723via OECD

Recent seismic activity: 2 earthquakes (M4.5+) within 200km in the last 6 months — largest M4.7 near 100 km ENE of Pauanui, New Zealand. via USGS

Nearest public transit: Halsey Street (station, 256m). via OpenStreetMap

  • Elevation 2m (7 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Support Workers – National Contact Centre
  • Employer New Zealand Government
  • Location Auckland, New Zealand
  • Type Full Time
  • Pay (from listing) NZ$60,000/yr
  • Posted July 23, 2026
  • Apply by August 22, 2026
  • Country New Zealand
  • Overview Full job description on this page (225 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

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Employer website

govt.nz

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Support Workers – National Contact Centre New Zealand Government · Auckland, New Zealand · NZ$60,000/yr