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Service Writer (RV Service Advisor)

  • Company: General RV Center
  • Location: Mesa, Arizona
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

General RV Center at a glance

generalrvcenter.com

SEC filings mentioning "GENERAL RV CENTER": 7search EDGAR

General RV Center is a large RV dealer with service and sales operations. Coverage includes growth leadership under President Chris Davis (RV PRO) and statewide Supercenter Supershow promotions in Michigan media. Separate reporting covered a multi-million-dollar embezzlement case tied to a General RV location in Michigan.

SERVICE WRITER (RV SERVICE ADVISOR)
GENERAL RV CENTER — Mesa, Arizona

About This Position

The Service Writer position at General RV Center is a crucial role in our team, ensuring that all customer service needs are met with excellence. As an RV Service Advisor, you will be the first point of contact for customers seeking repair and maintenance services. Your responsibilities include scheduling appointments, providing accurate estimates, and maintaining clear communication with both customers and internal teams.

Your Responsibilities

  • Schedule service appointments for customers in a timely manner
  • Provide detailed and accurate estimates to customers based on their vehicle's needs
  • Maintain open lines of communication between the customer, technicians, and sales team
  • Handle customer inquiries and concerns professionally and efficiently
  • Ensure all service records are accurately documented and updated in our system

Who We're Looking For

We seek a detail-oriented individual with excellent communication skills to join our team. The ideal candidate will have previous experience in the RV industry or automotive repair services, as well as strong organizational abilities. A customer service-focused mindset and the ability to work effectively in a fast-paced environment are essential.

More About GENERAL RV CENTER

General RV Center has been a cornerstone of the RV community since 1962, growing into the nation’s largest family-owned RV dealer with locations nationwide. Our commitment to family values and passion for the RV lifestyle is at the core of our business. With a global presence through our Internet Sales team, we offer a wide range of products and services designed to enhance your RV experience.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about General RV Center

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Mesa, Arizona

Weather right now in Mesa, Arizona: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role is on-site in Mesa, Arizona, Arizona. Arizona is a Southwestern state bordering California, Nevada, Utah, New Mexico, and Mexico; Phoenix-area metro living applies for Mesa work (Wikipedia).

Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Arizona: 0.7% above the national averagevia BEA

Minimum wage in Arizona: $15.15/hrvia FRED

Real GDP per capita in Arizona: $59,779via FRED

Home prices in Arizona (year over year): +2.3%via FRED

Average commute time in Maricopa County: 26 minvia US Census ACS / Data USA

Most common commute in Maricopa County: Drove Alone (65%) — via US Census ACS / Data USA

Households with home internet in Maricopa County: 93%via US Census ACS / Data USA

Nearby history: Alhambra Hotel, listed 1991 (233m away) — via National Register of Historic Places

Typical climate: average high 84°F / low 59°F year-round (summers around 103°F, winters around 43°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkablevia EPA National Walkability Index

Typical rent nearby: $1,583/mo · $1,839/movia HUD Fair Market Rents

  • Elevation 381m (1,250 ft)

Source: Wikipedia (state)

About this role & career path

O*NET maps Service Writer work to cost-estimating skills: building time/materials estimates, conferring on scope changes, tracking actuals vs. bids, and negotiating with clients and vendors (O*NET 13-1051.00). In an RV dealership, that shows up as RO accuracy, upsell ethics, and shop throughput.

Traits that fit this role

  • Cautiousness
  • Integrity
  • Attention to Detail
  • Dependability

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Business & Financial Operations occupations earn a national median of $76,859via US Census ACS / Data USA

Build the skills for this role

  • Service-order writing and clear customer explanations
  • Parts/labor estimating and scope control
  • Coordination with technicians and vendors
  • CRM/DMS habits and handoff discipline
No certification list or costs were provided in DATA.

  • Walk through writing an RO from customer complaint to estimate
  • How you handle comebacks or warranty vs. customer-pay calls
  • Example of aligning tech diagnosis with owner budget and schedule
  • Why dealership service (not pure sales) fits you

Strong fit if you like high-volume shop communication, precise estimates, and on-site Mesa retail service. Thin public sentiment data; judge culture from the interview and store visit.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Service Writer (RV Service Advisor)
  • Employer General RV Center
  • Location Mesa, Arizona
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 4, 2026
  • Apply by September 3, 2026
  • Country United States
  • Overview Full job description on this page (297 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Service Writer

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
  • Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
  • Collect historical cost data to estimate costs for current or future products.
  • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
  • Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
  • Establish and maintain tendering process, and conduct negotiations.

Source: O*NET

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

generalrvcenter.com

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Occupation family: Service Writer

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Service Writer (RV Service Advisor) General RV Center · Mesa, Arizona