Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you like high-volume shop communication, precise estimates, and on-site Mesa retail service. Thin public sentiment data; judge culture from the interview and store visit.
As a Service Writer / RV Service Advisor at General RV Center in Mesa, you intake customer RVs, document symptoms, write repair orders, and translate tech findings into clear estimates and timelines. You coordinate with service techs and parts, manage authorizations, and keep owners updated through drop-off, diagnosis, and delivery—customer-facing shop desk work, not remote.
No. The listing is on-site in Mesa, Maricopa County (remote = 0).
Advise owners, open and update repair orders, estimate labor/parts, and bridge customers and technicians through service.
See O*NET summary tasks for Service Writer / cost-estimating work at onetonline.org.
Public-domain labor data — prepare examples for 2–3 of these.
Website: generalrvcenter.com
Public cache only — not an employee review.
SERVICE WRITER (RV SERVICE ADVISOR) GENERAL RV CENTER — Mesa, Maricopa County About This Position The Service Writer position at General RV Center is a crucial role in our team, ensuring that all customer service needs are met with excellence. As an RV Service Advisor, you will be the first point of contact for customers seeking repair and maintenance services. Your responsibilities include scheduling appointments, providing accurate estimates, and maintaining clear communication with both customers and internal teams. Your Responsibilities Schedule service appointments for customers in a timely manner Provide detailed and accurate estimates to customers based on their vehicle's needs Maintain open lines of communication between the customer, technicians, and sales team Handle customer inquiries and concerns professionally and efficiently Ensure all service records are accurately documented and updated in our system Who We're Looking For We seek a detail-oriented individual with excellent communication skills to join our team. The ideal candidate will have previous experience in the RV industry or automotive repair services, as well as strong organizational abilities. A customer service-focused mindset and the ability to work effectively in a fast-paced environment are essential. More About GENERAL RV CENTER General RV Center has been a cornerstone of the RV community since 1962, growing into the nation’s largest family-owned RV dealer with locations nationwide. Our commitment to family values and passion for the RV lifestyle is at the core of our business. With a global presence through our Internet Sales team, we offer a wide range of products and services designed to enhance your RV experience. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in shaping the future of the RV industry with General RV Center!
Generated for personal interview prep · 2026-08-09 UTC · getajob.ai