Senior CRM Administrator or IT Director

Tuj invites applications for a full-time Senior CRM Administrator or IT Director based in Tokyo. This on-site opportunity suits experienced professionals pursuing Senior CRM Administrator or IT Director roles near Tokyo or considering Tuj careers in technology leadership.

What This Role Involves

As Senior CRM Administrator or IT Director at Tuj in Tokyo, you will combine hands-on CRM system stewardship with broader IT directorship. The position centers on ensuring seamless customer data platforms, driving technology decisions, and maintaining reliable infrastructure for organizational needs. You will balance daily administration tasks with long-term planning while collaborating across teams in a structured office environment.

Key Responsibilities

• Configure, maintain, and optimize CRM platforms to align with operational workflows and user requirements
• Develop and execute IT strategies covering systems architecture, infrastructure, and technology roadmaps
• Uphold data quality, privacy standards, access controls, and secure integrations across CRM and related tools
• Guide IT personnel, prioritize projects, and coordinate technology initiatives with other departments
• Deliver user training, documentation, and ongoing support for CRM features and core IT services
• Analyze system performance, produce insights through reports, and recommend enhancements for efficiency and scalability

Requirements

• Extensive prior work as a Senior CRM Administrator or IT Director demonstrating progressive responsibility
• Deep practical expertise with major CRM suites and related administration functions
• Solid grounding in IT operations, including networks, hardware or cloud resources, and foundational security practices
• Leadership capability with clear communication skills for technical and non-technical stakeholders
• Proven problem-solving aptitude and ability to manage concurrent priorities in a fixed Tokyo location
• Relevant advanced credentials or equivalent applied knowledge preferred for this Senior CRM Administrator or IT Director position

Working at Tuj

Tuj is hiring for this role and offers a supportive team environment where skilled candidates can contribute meaningfully to CRM and IT functions in Tokyo.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.