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Senior CRM Administrator or IT Director

Tuj · Tokyo

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through CRM ownership: data model design, permission models, integration patterns, and a messy production incident you resolved. For the IT Director angle, prepare examples of roadmap prioritization, vendor management, and security/compliance trade-offs. Ask how the two titles map to scope, team size, and decision rights at Tuj.

Fit summary

Strong fit if you can operate at senior CRM admin depth or step into broader IT leadership, and you want an on-site role in Tokyo. Thin public company and pay data means you’ll need to clarify scope, stack, and compensation in process.

Day in the role

As Senior CRM Administrator or IT Director at Tuj in Tokyo, a typical day centers on keeping CRM platforms reliable and aligned with business process: configuring objects and workflows, governing access and data quality, coordinating with vendors or internal IT, and advising leadership on systems priorities. Expect stakeholder meetings, ticket triage, change control, and hands-on admin or architecture decisions depending on which track you fill.

Skills to emphasize

Strengthen CRM administration (automation, security, integrations, reporting), IT governance, stakeholder communication, and change management. No certification resources were provided for this listing.

FAQ from this listing

Is this role remote?

No. The listing marks remote as 0 and places the job in Tokyo.

What titles are open?

The posting covers Senior CRM Administrator or IT Director—confirm which track and responsibilities apply for your interview.

Where is Tuj online?

The provided company domain is tuj.com.

Company facts (cached)

Website: tuj.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Tuj invites applications for a full-time Senior CRM Administrator or IT Director based in Tokyo. This on-site opportunity suits experienced professionals pursuing Senior CRM Administrator or IT Director roles near Tokyo or considering Tuj careers in technology leadership. What This Role Involves As Senior CRM Administrator or IT Director at Tuj in Tokyo, you will combine hands-on CRM system stewardship with broader IT directorship. The position centers on ensuring seamless customer data platforms, driving technology decisions, and maintaining reliable infrastructure for organizational needs. You will balance daily administration tasks with long-term planning while collaborating across teams in a structured office environment. Key Responsibilities Configure, maintain, and optimize CRM platforms to align with operational workflows and user requirements Develop and execute IT strategies covering systems architecture, infrastructure, and technology roadmaps Uphold data quality, privacy standards, access controls, and secure integrations across CRM and related tools Guide IT personnel, prioritize projects, and coordinate technology initiatives with other departments Deliver user training, documentation, and ongoing support for CRM features and core IT services Analyze system performance, produce insights through reports, and recommend enhancements for efficiency and scalability Requirements Extensive prior work as a Senior CRM Administrator or IT Director demonstrating progressive responsibility Deep practical expertise with major CRM suites and related administration functions Solid grounding in IT operations, including networks, hardware or cloud resources, and foundational security practices Leadership capability with clear communication skills for technical and non-technical stakeholders Proven problem-solving aptitude and ability to manage concurrent priorities in a fixed Tokyo location Relevant advanced credentials or equivalent applied knowledge preferred for this Senior CRM Administrator or IT Director position Working at Tuj Tuj is hiring for this role and offers a supportive team environment where skilled candidates can contribute meaningfully to CRM and IT functions in Tokyo. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-07-17 UTC · getajob.ai