Senior Claims Administrator – EMC Life (Life/Annuity)

Emcins is hiring a Senior Claims Administrator – EMC Life (Life/Annuity) for its Des Moines- EMCNL location. This full-time opportunity lets experienced claims professionals take ownership of complex life and annuity claim files in a skilled team setting.

Role Overview

The Senior Claims Administrator – EMC Life (Life/Annuity) role at Emcins centers on accurate, timely handling of life and annuity claims for clients near Des Moines- EMCNL. You will apply advanced technical judgment, uphold regulatory standards, and serve as a go-to resource for stakeholders. The position demands clear communication, careful documentation, and the ability to resolve multi-party claim situations efficiently while supporting Emcins careers growth for high performers.

Key Responsibilities

• Evaluate, investigate, and process life and annuity claims according to policy terms and internal guidelines
• Review supporting medical, financial, and beneficiary documents for accuracy and completeness
• Determine claim validity, calculate benefits payable, and prepare clear correspondence for claimants and intermediaries
• Identify potential fraud indicators or coverage disputes and escalate appropriately for further review
• Coordinate with internal specialty units and external vendors to gather additional evidence when needed
• Maintain precise claim files and update system records to enable accurate tracking and reporting
• Mentor junior administrators on claim handling techniques and quality standards specific to life and annuity products
• Contribute to process improvement ideas that enhance cycle times and service quality for Senior Claims Administrator – EMC Life (Life/Annuity) work

What You Bring

• Proven background in life or annuity claims administration or comparable senior claims roles
• Solid working knowledge of life insurance and annuity contract provisions and claims practices
• Strong analytical ability to interpret complex documentation and apply coverage decisions fairly
• Excellent written and verbal communication skills for claimant interactions and internal updates
• High attention to detail and organizational skills that keep multiple claim files progressing on schedule
• Ability to work independently in Des Moines- EMCNL while collaborating effectively with a larger claims team
• Commitment to confidentiality, compliance, and professional customer service in every claim interaction

About the Company

Emcins is hiring for this role and offers a supportive team environment.

Ready to Apply?

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