- Company: Labx
- Location: Sudbury, Suffolk
Labx — company details are preparing and update automatically in a few seconds (or refresh).
Labx is seeking a Scientific Client Services Associate to join the team in Sudbury, Suffolk. This full-time role offers a strong chance to thrive in client support for those exploring Scientific Client Services Associate jobs in Sudbury, Suffolk or Labx careers.
The Opportunity
As a Scientific Client Services Associate based in Sudbury, Suffolk, you will form the central link between Labx and its clients who require scientific assistance. Working full time on site, the position centres on creating dependable service experiences, handling specialised enquiries and ensuring smooth coordination of client needs. This opportunity suits candidates searching for Scientific Client Services Associate near me who want to apply organisational skill and scientific awareness in a collaborative setting. Day-to-day activity focuses on clear communication, accurate follow-through and steady contribution to positive client outcomes within a professional environment dedicated to high standards of service delivery.
Responsibilities
- Act as the main point of contact for clients requiring scientific service support
- Respond promptly and accurately to client enquiries using appropriate scientific terminology
- Coordinate service requests by liaising with internal colleagues and tracking progress
- Maintain precise records of client interactions, account details and service histories
- Identify client concerns early and work to resolve them efficiently
- Support continuous refinement of service processes to improve overall client satisfaction
- Provide clear information that helps clients make informed decisions about available scientific services
Who We're Looking For
- Demonstrable experience in client or customer services roles, ideally connected to scientific settings
- Familiarity with scientific concepts and terminology that supports effective client communication
- Strong verbal and written communication skills with a professional yet approachable style
- Excellent organisational abilities and consistent attention to detail
- A proactive problem-solving approach focused on client outcomes
- A relevant educational background or equivalent experience in a scientific or related discipline
Why Join Labx
Labx is hiring for this role and offers a supportive team environment in Sudbury, Suffolk. The Scientific Client Services Associate position allows you to grow alongside dedicated colleagues who value clear collaboration and high service standards, creating a positive setting for professional development in client-facing scientific work.
How to Apply
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Listing facts
- Role Scientific Client Services Associate
- Employer Labx
- Location Sudbury, Suffolk
- Type Full Time
- Posted July 16, 2026
- Apply by 2026-08-15
- Country context United Kingdom
- Overview Full original description on this page (367 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Scientific Client Services Associate
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
- Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
- File, type, or operate standard office machines.
- Perform clerical tasks, such as answering phones or distributing mail.
- Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.
- Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — My deadly disease was just a 23andme bug
- Hacker News — I built a mmWave material classification radar
- Hacker News — Goodbye, Scientific American
- Hacker News — Anthropic announces proof of distillation at scale by MiniMax, DeepSeek,Moonshot
- Hacker News — LabXchange: Interactive Learning
- Hacker News — Distributed Gradient Descent for PyTorch
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4 other opening(s) at Labx on Get A Job.AI
- Scientific Client Services Associate
- Scientific Client Services Associate (UK -Remote)
- Email Coordinator (Digital Events & Webinars)
- Email Coordinator (Third Party eBlasts)
Occupation family: Scientific Client Services Associate
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