- Company: Krsp
- Location: Broome, WA
- Work type: Remote
Krsp — company details are preparing and update automatically in a few seconds (or refresh).
Krsp is hiring a Remote Services Supervisor in Broome, WA. This full-time role is ideal for an experienced people leader ready to guide service delivery, drive quality, and keep operations running smoothly in a growing team environment.
About the Role
As the Remote Services Supervisor based in Broome, WA, you will lead day-to-day service activity, support your team, and make sure client and operational standards are met. You will balance staff coaching, process oversight, and practical problem-solving so that remote services are delivered reliably and professionally. This is an on-site leadership opportunity with Krsp for someone who wants clear ownership of service outcomes and team performance.
Your Responsibilities
- Supervise and coordinate remote services staff, workloads, and daily priorities in Broome, WA
- Monitor service quality, response times, and completion standards against agreed expectations
- Coach team members, provide feedback, and support continuous skills development
- Escalate and resolve operational issues promptly, keeping stakeholders informed
- Maintain accurate records, schedules, and handover notes for smooth service continuity
- Identify process improvements that strengthen consistency and customer experience
- Foster a safe, respectful, and collaborative workplace culture among the service team
Skills & Qualifications
- Demonstrated experience leading or supervising service, operations, or support teams
- Strong organisational and prioritisation skills in a busy, multi-request environment
- Clear verbal and written communication suited to staff coaching and stakeholder updates
- Sound judgment when handling escalations, service incidents, and competing demands
- Comfort using common workplace systems for scheduling, tracking, and reporting
- A practical, hands-on approach to quality control and team performance management
- Full working rights in Australia and readiness to work on site in Broome, WA
Working at Krsp
Krsp is hiring for this role and offers a supportive team environment. Join the Remote Services Supervisor team in Broome, WA and contribute to dependable service delivery with colleagues who value professionalism and clear leadership.
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Listing facts
- Role Remote Services Supervisor
- Employer Krsp
- Location Broome, WA · Remote-friendly
- Type Full Time
- Posted July 16, 2026
- Apply by 2026-08-15
- Overview Full original description on this page (326 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Remote Services Supervisor
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- Monitor the facility to ensure that it remains safe, secure, and well-maintained.
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
- Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Participate in architectural and engineering planning and design, including space and installation management.
- Set goals and deadlines for the department.
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Occupation family: Remote Services Supervisor
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