Remote Services Supervisor

Krsp is hiring a full-time Remote Services Supervisor in Broome, Western Australia, to lead the coordination and delivery of essential field-based services across regional and outlying areas. This on-site leadership role suits an organised professional ready to manage people, schedules and service standards in a dynamic regional setting.

About This Position

As the Remote Services Supervisor at Krsp in Broome, Western Australia, you will hold day-to-day responsibility for teams that deliver services outside the main workplace. Working full time from Broome, you will ensure consistent service quality, efficient resource use and clear communication between the office, field staff and stakeholders. The position centres on operational oversight, people leadership and the smooth running of activities that support remote or regional locations. Success depends on sound judgement, practical problem-solving and a steady focus on safety and reliability. This is an ideal opportunity for someone who thrives when organising work across distances and who wants to make a visible difference in service outcomes for Krsp.

Core Duties

• Direct and supervise the daily work of personnel tasked with delivering services in remote or regional settings
• Plan and adjust rosters, travel logistics and resource allocation to meet service demands
• Monitor service quality, track progress against targets and address gaps promptly
• Coach team members, provide constructive feedback and support ongoing skills development
• Handle escalations, client or stakeholder queries and on-the-ground issues with professionalism
• Maintain accurate operational records, prepare regular performance summaries and contribute to planning discussions
• Uphold workplace health and safety requirements and ensure compliance with relevant procedures at all times
• Collaborate with internal colleagues to align remote service activities with broader organisational priorities

Skills & Qualifications

• Demonstrated experience in a supervisory or team-leadership capacity, ideally involving service delivery or field operations
• Strong organisational ability and comfort managing multiple priorities across different locations
• Clear verbal and written communication skills suited to both staff guidance and stakeholder liaison
• Sound problem-solving instincts and the capacity to make practical decisions under pressure
• Familiarity with working in or supporting regional and remote Australian environments is advantageous
• Commitment to health, safety and quality standards
• Reliability, initiative and a collaborative approach that fits a supportive regional workplace

About the Company

Krsp is hiring for this role and offers a supportive team environment for the right candidate in Broome, Western Australia.

Apply Today

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