- Full Time
- Santa Monica, Los Angeles County
Goodwill Southern California at a glance
SEC filings mentioning "Goodwill Southern California": 1 — search EDGAR
Goodwill Southern California
Join Goodwill Southern California as a Retail Service and Operations Manager and lead operations at our Santa Monica location in Los Angeles County. In this full-time role, you'll manage store operations, develop a talented team, and drive exceptional customer service while advancing our non-profit mission in the Los Angeles area.
About the Role
As Retail Service and Operations Manager at Goodwill Southern California, you'll oversee all aspects of store operations at our Santa Monica retail location. This position requires hands-on leadership to maintain high service standards, manage daily workflows, and ensure the store operates efficiently while supporting our organizational mission.
What You'll Do
- Supervise and train a diverse retail team to deliver outstanding customer service
- Manage store-level inventory, merchandising, and stock control
- Monitor sales performance, budgets, and financial metrics
- Ensure store facilities are well-maintained, safe, and visually appealing
- Implement company policies and operational procedures consistently
- Respond to customer inquiries and resolve concerns promptly
- Coordinate staffing schedules and manage team development
- Report store performance to regional management
What We're Looking For
- Proven experience in retail management or retail operations
- Strong leadership and team management skills
- Demonstrated commitment to customer service excellence
- Ability to analyze sales data and manage budgets
- Solid organizational and problem-solving abilities
- Excellent communication skills with teams and customers
- Flexible availability including evenings and weekends as needed for retail operations
About Goodwill Southern California
Goodwill Southern California is one of the world's largest and most recognized non-profit organizations, deeply rooted in the Los Angeles community. We're dedicated to creating employment opportunities and strengthening lives through our mission-driven work. Join a team that combines purpose-focused values with professional retail operations in the heart of Southern California.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Santa Monica, Los Angeles County
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California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
- Elevation 37m (121 ft)
Source: Wikipedia (state)
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