- Full Time
- Charleston, Kanawha County
IH Charleston MGMT LLC
Join IH Charleston MGMT LLC as a Hotel Manager in Charleston, Kanawha County, where you'll lead our full-time operations across all business functions. In this essential leadership role, you'll drive profitability, build strategic initiatives, and cultivate a culture of operational excellence that keeps our property competitive and thriving.
About the Role
As Hotel Manager, you oversee the complete operation of our Charleston property, balancing day-to-day execution with long-term strategy development. You'll serve as the operational leader, driving business growth, maintaining guest satisfaction, managing financial performance, and ensuring every department operates at peak efficiency. Your decisions and leadership directly impact our success and market position.
What You'll Do
- Oversee all daily hotel operations, from front-desk and housekeeping to food and beverage services and maintenance
- Develop and execute strategic business plans that increase revenue, reduce costs, and enhance competitive standing
- Lead department directors and staff through coaching, performance management, and professional development
- Manage guest relations and champion service recovery to build loyalty and drive satisfaction scores
- Handle financial budgeting, forecasting, and profitability optimization across all revenue streams
- Build relationships with corporate accounts and community partners to drive business development
- Ensure compliance with health, safety, and hospitality regulations and standards
- Analyze market trends and competitive activity to inform strategic adjustments
What We're Looking For
- Minimum 3–5 years of hotel management or equivalent senior hospitality operations experience
- Proven track record leading teams and managing P&Ls in a full-service hotel environment
- Strong financial acumen and demonstrated success in revenue management and cost control
- Excellent interpersonal and customer service skills with a guest-first mentality
- Strategic thinking, problem-solving ability, and attention to operational detail
- Available for full-time employment with flexibility to address operational needs
About IH Charleston MGMT LLC
IH Charleston MGMT LLC is a hospitality management company serving the Charleston, Kanawha County market with a commitment to guest satisfaction and operational excellence.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore IH Charleston MGMT LLC online
Working in Charleston, Kanawha County
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West Virginia is a mountainous, landlocked state in the Southern and Mid-Atlantic regions of the United States. It is bordered by Pennsylvania and Maryland to the northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 10th-smallest state by area and ranks as the 12th-least populous state, with 1,769,979 residents. The capital and most popul
- Elevation 194m (636 ft)
Source: Wikipedia (state)
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