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Director, Account Management

  • Company: Coates Group
  • Location: Toronto, Ontario
  • Salary: Pay not listed
  • Full Time
  • Company site
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  • Pay not listed

Coates Group — company details are preparing and update automatically in a few seconds (or refresh).

DIRECTOR, ACCOUNT MANAGEMENT
Coatesgroup
Toronto, Ontario
Full Time - On-site

About the Role

Be part of our next chapter as we continue to revolutionize customer experiences for some of the world’s leading brands. As a Director, Account Management at Coatesgroup, you will be responsible for ensuring the health and performance of client accounts while driving long-term success. You will collaborate with cross-functional teams to deliver exceptional results and maintain strong relationships with key stakeholders.

Key Responsibilities

  • Oversee account management processes and ensure seamless delivery of services
  • Develop and maintain strategic partnerships with clients to drive business growth
  • Identify opportunities for upselling and cross-selling Coatesgroup’s solutions
  • Lead client relationship management efforts, including regular communication and reporting
  • Collaborate with internal teams to ensure project timelines are met and deliverables are of the highest quality
  • Analyze account performance data to inform strategic decisions and improve overall client satisfaction

Who We're Looking For

  • Minimum 10 years’ experience in account management, with a proven track record of success in a similar role
  • A deep understanding of the digital signage industry and its applications across various sectors
  • Strong leadership skills to manage multiple high-profile accounts simultaneously
  • Exceptional communication and interpersonal skills to build and maintain strong client relationships
  • Ability to work collaboratively with cross-functional teams and drive projects from concept to completion
  • A proactive approach to problem-solving and a commitment to delivering exceptional results

Working at Coatesgroup

At Coatesgroup, we value curiosity, charisma, authenticity, and the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and over-achievers. Together, as a Crew, we are revolutionizing the way leading brands leverage technology to drive the best customer experiences.

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Listing facts

  • Role Director, Account Management
  • Employer Coates Group
  • Location Toronto, Ontario
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 24, 2026
  • Apply by September 23, 2026
  • Country Canada
  • Overview Full job description on this page (301 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Director, Account Management

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Plan details such as framing, composition, camera movement, sound, and actor movement for each shot or scene.
  • Communicate to actors the approach, characterization, and movement needed for each scene in such a way that rehearsals and takes are minimized.
  • Direct live broadcasts, films and recordings, or non-broadcast programming for public entertainment or education.
  • Research production topics using the internet, video archives, and other informational sources.
  • Review film, recordings, or rehearsals to ensure conformance to production and broadcast standards.
  • Study and research scripts to determine how they should be directed.

Source: O*NET

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Director, Account Management Coates Group · Toronto, Ontario