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Customer Service Unit Supervisor

  • Company: Arizona Department of Administration
  • Location: Tucson, Arizona
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Arizona Department of Administration at a glance

doa.az.gov
  • Founded 1973

SEC filings mentioning "Arizona Department of Administration": 26search EDGAR

CUSTOMER SERVICE UNIT SUPERVISOR
AZARIZONA DEPARTMENT OF ADMINISTRATION
TUCSON, PIMA COUNTY

About the Role

The Customer Service Unit Supervisor position at Arizona Department of Administration is an integral part of our team dedicated to enhancing customer satisfaction and operational efficiency. This role requires a proactive leader who can manage a diverse group of customer service representatives while ensuring high standards of service delivery.

Your Responsibilities

  • Oversee daily operations of the Customer Service Unit, including scheduling and managing staff
  • Ensure compliance with all state regulations and departmental policies
  • Develop and implement training programs to enhance customer service skills
  • Analyze customer feedback and make recommendations for process improvements
  • Handle complex inquiries and complaints, providing resolutions in a timely manner
  • Maintain positive relationships with external stakeholders and internal teams

What We're Looking For

  • Minimum of 3 years of experience in customer service management or a related field
  • Strong leadership skills, including the ability to motivate and develop staff
  • Excellent communication and interpersonal skills
  • Familiarity with Microsoft Office Suite and other relevant software applications
  • A valid Arizona Driver's License is required for this position

Working at Arizona Department of Administration

Arizona Department of Administration offers a dynamic work environment where employees can contribute to the state’s transportation initiatives. Our team thrives on collaboration and innovation, ensuring that our services meet the needs of both residents and visitors.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. This position is open only to current and active ADOT employees.

Address: Motor Vehicle Division
1360 S. Stocker Dr.
Tucson, AZ 85710

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Arizona Department of Administration

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Tucson, Arizona

Weather right now in Tucson, Arizona: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 197,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Arizona: 0.7% above the national averagevia BEA

Minimum wage in Arizona: $15.15/hrvia FRED

Real GDP per capita in Arizona: $59,779via FRED

Home prices in Arizona (year over year): +2.3%via FRED

Median household income in Pima County: $67,929via US Census ACS / Data USA

Most common commute in Pima County: Drove Alone (69%) — via US Census ACS / Data USA

Households with home internet in Pima County: 92%via US Census ACS / Data USA

Nearby history: Cordova House, listed 1972 (90m away) — via National Register of Historic Places

Typical climate: average high 83°F / low 58°F year-round (summers around 98°F, winters around 42°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,081/mo · $1,402/movia HUD Fair Market Rents

  • Elevation 728m (2,388 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Service Unit Supervisor
  • Employer Arizona Department of Administration
  • Location Tucson, Arizona
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 4, 2026
  • Apply by September 4, 2026
  • Country United States
  • Overview Full job description on this page (288 words)

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Employer website

doa.az.gov

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Customer Service Unit Supervisor Arizona Department of Administration · Tucson, Arizona