Corporate Call Centre Officer (Office hours / Banking)

Corporate Call Centre Officer (Office hours / Banking) at PERSOL, Singapore (nationwide) (nationwide)

Role Overview

This is a full-time position based in Changi, Singapore (nationwide) (nationwide). The role involves handling customer issues and enquiries from both internal and external clients, providing accurate solutions and information. Key responsibilities include ensuring proper follow-up to guarantee resolution and coordinating with relevant parties.

Day-to-Day Responsibilities

• Handle customer (internal/external) issues and inquiries, offering appropriate solutions and complete information.
• Perform thorough follow-ups to ensure issues are resolved satisfactorily.
• Communicate effectively and coordinate with relevant parties as needed.

Who We're Looking For

We seek candidates who possess excellent communication skills, both verbal and written. A strong customer service orientation is essential, along with the ability to work in a fast-paced environment. Prior experience in call centre operations or related fields would be advantageous.

More About PERSOL

PERSOL is a leading provider of human resources solutions, dedicated to empowering organizations and individuals through innovative HR services. Our commitment to excellence ensures that we offer a supportive work environment where employees can thrive.

Ready to Apply?

The salary range for this position is $2700 - $3800 per month, with an initial duration of 6 months (renewable/convertible). To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.