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Strong fit if you want structured office-hours contact-centre work in Singapore banking support via PERSOL, enjoy process-driven calls, and can stay patient and precise under volume.
As a Corporate Call Centre Officer at PERSOL supporting banking clients on office hours, a typical day means handling inbound and outbound customer or partner calls, verifying identity and case details, logging tickets accurately, and escalating complex banking queries per process. You will balance call targets with clear documentation, follow scripts and compliance rules, and hand off unresolved issues to specialist teams before close of business.
No. The listing is office-based in Singapore (not remote).
Work is framed as standard office hours rather than night or rotating shifts, which suits banking support patterns.
No certification list was provided for this posting; focus on communication, CRM discipline, and banking service basics.
Corporate Call Centre Officer (Office hours / Banking) at PERSOL, Singapore Role Overview This is a full-time position based in Changi, Singapore. The role involves handling customer issues and enquiries from both internal and external clients, providing accurate solutions and information. Key responsibilities include ensuring proper follow-up to guarantee resolution and coordinating with relevant parties. Day-to-Day Responsibilities Handle customer (internal/external) issues and inquiries, offering appropriate solutions and complete information. Perform thorough follow-ups to ensure issues are resolved satisfactorily. Communicate effectively and coordinate with relevant parties as needed. Who We're Looking For We seek candidates who possess excellent communication skills, both verbal and written. A strong customer service orientation is essential, along with the ability to work in a fast-paced environment. Prior experience in call centre operations or related fields would be advantageous. More About PERSOL PERSOL is a leading provider of human resources solutions, dedicated to empowering organizations and individuals through innovative HR services. Our commitment to excellence ensures that we offer a supportive work environment where employees can thrive. Ready to Apply? The salary range for this position is $2700 - $3800 per month, with an initial duration of 6 months (renewable/convertible). To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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