- Company: Stone X
- Location: Bengaluru, India
- Salary: Pay not listed
Stone X at a glance
SEC filings mentioning "StoneX": 670 — search EDGAR
Registered as a global legal entity (LEI 984500ACC474K53F8E17, IN) — via GLEIF
Client Support Analyst at StoneX in Bengaluru, India
About the Role
At StoneX, we are seeking a Client Support Analyst to join our dynamic team. This role is based in Bengaluru, India and offers full-time employment with no remote options. As a Client Support Analyst, you will play a crucial part in connecting clients to markets and ensuring their needs are met efficiently.
Key Responsibilities
- Provide exceptional customer support to both retail and institutional clients.
- Handle inquiries, resolve issues, and ensure client satisfaction through prompt and effective communication.
- Assist in the onboarding process for new clients, ensuring a smooth transition into our services.
- Maintain detailed records of interactions and support activities to improve service delivery.
What We're Looking For
- A minimum of 1-2 years of experience in customer support or related field.
- Strong communication skills, both written and verbal, with the ability to interact effectively with clients from diverse backgrounds.
- Excellent problem-solving abilities and a proactive approach to work.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems is preferred.
Why Join StoneX
Joining StoneX means becoming part of a global financial services provider that values innovation, human connection, and world-class service. With over 4,300 employees across more than 400 offices in over 80 locations worldwide, you will have the opportunity to work with talented professionals and contribute to our mission of connecting clients to markets.
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Explore Stone X online
Working in Bengaluru, India
Weather right now in Bengaluru, India: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Bengaluru (Bangalore), capital of Karnataka, is a major South Indian tech and services hub. The 2011 census put the city near 8.4 million people, with a large metro area. Expect a dense urban commute, strong IT/finance hiring, and a warm climate year-round.
Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so
🇮🇳 Relocation safety for India: High Risk — via Warnely, CC BY 4.0
National unemployment rate in India: 4.2% — via World Bank
GDP per capita in India: $2,702 — via World Bank
Consumer price inflation in India: 2.4% (annual) — via World Bank
Real GDP growth in India: 7.6% (annual) — via World Bank
Average hours worked per week in India: 56.2 — via ILOSTAT
- Elevation 921m (3,022 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Attention to Detail
- Dependability
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Industry news
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- ‘AI code apocalypse’ hasn’t hit engineers as hard as the industry may think - IT Brew
- I was a software engineer who couldn't get excited about AI. Now I'm studying to be a nurse. - Business Insider
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Computer & Mathematical occupations earn a national median of $98,769 — via US Census ACS / Data USA
Expect scenarios on de-escalating upset clients, prioritizing tickets, and documenting issues clearly. Prepare examples of metrics you tracked (response time, resolution rate), tools you used (ticketing, chat, CRM), and how you partnered with internal teams. Be ready to explain StoneX-relevant curiosity about financial markets without inventing product claims.
Strong fit if you communicate clearly under pressure, enjoy structured problem-solving, and can work on-site in Bangalore with clients and internal partners. Prior support, BPO, or financial-services experience helps; comfort with queues, SLAs, and calm written/verbal updates matters more than deep trading expertise at analyst level.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Client Support Analyst
- Employer Stone X
- Location Bengaluru, India
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 2, 2026
- Apply by September 1, 2026
- Country India
- Overview Full job description on this page (256 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Client Support Analyst
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
Explore related openings
Occupation family: Client Support Analyst
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