Institutional Support Analyst (Mandarin Speaking)

Qs is hiring a full-time Institutional Support Analyst (Mandarin Speaking) for its Kuala Lumpur office, giving motivated professionals the chance to deliver essential analytical support while using Mandarin language skills in a dynamic institutional setting.

What This Role Involves

This Institutional Support Analyst (Mandarin Speaking) position sits at the heart of daily institutional operations in Kuala Lumpur. You will translate complex information into clear guidance for internal teams and external parties, ensuring smooth coordination and accurate insights across every support cycle.

What You'll Do

• Examine operational and performance data to produce concise summaries that help institutional stakeholders make informed choices
• Respond to routine and complex support requests, logging outcomes and escalating issues when required
• Prepare written briefings, presentation materials and status updates in both English and Mandarin
• Coordinate with colleagues across functions to align priorities, remove blockers and keep processes moving
• Maintain accurate records of interactions and deliverables so trends and improvements can be tracked over time
• Support the introduction of refreshed workflows or tools that strengthen institutional service standards

Skills & Qualifications

• Fluent spoken and written Mandarin together with strong professional English
• Proven analytical ability and comfort working with structured data sets
• Clear written and verbal communication skills that translate technical points into practical recommendations
• Organisational discipline and the capacity to manage multiple concurrent requests without loss of accuracy
• Confidence collaborating in a team environment while also completing independent research or drafting tasks
• Familiarity with standard office productivity applications and a willingness to learn additional internal systems

More About Qs

Qs is hiring for this role and offers a supportive team environment for colleagues based in Kuala Lumpur.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.