Claims Specialist

Prg is hiring a Claims Specialist for a full-time role based in Fort Collins, CO. Join our team and put your claims expertise to work supporting accurate, timely resolutions for the people and transactions that matter every day.

About This Position

This Claims Specialist position at Prg places you at the center of the claims process in Fort Collins, CO. In this full-time Claims Specialist role you will own files from intake through closure, applying clear judgment, thorough documentation, and professional communication. You will help keep work moving smoothly for internal partners and external parties while upholding quality and compliance standards. The role is grounded in Fort Collins and ideal for candidates searching for Claims Specialist jobs in Fort Collins, CO or Prg careers that value careful, customer-focused work.

Key Responsibilities

• Review new claims for completeness, accuracy, and alignment with applicable guidelines and coverage terms
• Investigate claim circumstances by collecting records, statements, invoices, and other supporting materials
• Communicate clearly with claimants, providers, colleagues, and other stakeholders to gather facts and share status updates
• Assess liability or coverage questions within established authority and recommend appropriate next steps or settlements
• Maintain complete, organized case notes and system records for every action and decision
• Follow company procedures and relevant regulations while monitoring claim timelines and preventing unnecessary delays
• Flag emerging trends, process gaps, or unusual activity so leadership can address them promptly

What You Bring

• Hands-on background reviewing, investigating, or settling claims in a professional environment
• Analytical ability to evaluate documentation, spot inconsistencies, and determine fair outcomes
• Strong written and verbal communication skills for productive conversations with varied audiences
• High attention to detail and solid organization when juggling an active caseload
• Comfort using claims systems or comparable business software to track work and produce reports
• Capacity to interpret policies, guidelines, and rules accurately and apply them consistently
• Self-directed work style combined with a collaborative approach toward teammates and cross-functional partners

About the Company

Prg is hiring for this Claims Specialist role and offers a supportive team environment in Fort Collins, CO.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.