- Full Time
- Tipp City, Miami County
Good Oil Company
Join Good Oil Company as a C Store Lead CSR in Tipp City, Miami County, where you'll lead customer service operations at our convenience store location. This is a full-time opportunity for someone committed to integrity, community service, and operational excellence.
About the Role
As Lead Customer Service Representative, you'll manage the day-to-day operations of our convenience store, ensuring every customer interaction reflects our commitment to integrity and service quality. You'll oversee store operations, lead a team of customer service associates, and maintain the standards that have made us trusted in the Tipp City community.
What You'll Do
- Supervise daily customer service operations and associate performance
- Greet customers with professionalism and ensure their needs are met promptly and courteously
- Oversee cash handling, point-of-sale procedures, and financial reconciliation
- Manage inventory, stock rotation, and merchandising standards
- Train and mentor customer service team members on company values and service protocols
- Maintain store cleanliness, safety compliance, and regulatory standards
- Handle customer concerns and resolve issues professionally
- Monitor store security and loss prevention
- Coordinate with management on operational needs and improvements
What We're Looking For
- Customer service leadership experience in retail or convenience store environments
- Demonstrated ability to train, supervise, and motivate team members
- Strong cash handling and POS system proficiency
- Commitment to integrity, community values, and high moral standards
- Ability to work a flexible schedule including evenings and weekends as needed
- Excellent problem-solving and communication skills
- Physical capability to stand for extended periods and lift moderate weights
About Good Oil Company
We're deeply rooted in the communities we serve, operating with integrity and a commitment to high moral standards. Good Oil Company values our team members and the trust our customers place in us every day.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Tipp City, Miami County
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Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m
Source: Wikipedia (state)
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