Lima, OH, Provider Liaison- Medical Assistant Temporary

Theoria Medical seeks a temporary, full-time Provider Liaison Medical Assistant to join our Lima, Ohio team. You'll serve as a vital connection between residents, providers, and facility staff in our skilled nursing network, coordinating care and driving quality outcomes in our value-based care model.

About This Position

This temporary full-time role places you at the heart of patient-centered care in skilled nursing facilities. You'll work 6-hour shifts on weekday mornings (generally 7-10 a.m. start times) with no on-call or overnight requirements. Compensation ranges from $19 to $24 per hour. Alongside our physician partners and clinical teams, you'll strengthen essential connections between residents and their healthcare providers by managing appointments, supporting virtual consultations, and ensuring residents receive personalized, coordinated care. Your role uniquely blends administrative coordination with direct patient interaction, requiring both operational precision and genuine compassion.

Key Responsibilities

• Schedule and facilitate telemedicine visits and provider appointments including routine, follow-up, and acute-care encounters
• Prepare residents for provider visits and maintain detailed electronic health records with comprehensive patient histories
• Coordinate transitions of care from admission through discharge, including case management, authorizations, and connection to follow-up services
• Educate residents and families on medication adherence, nutrition, fall prevention, and wellness topics based on provider guidance
• Partner with licensed nursing staff to escalate clinical concerns to providers when necessary
• Manage prior authorizations, program enrollment forms, and coordination of ancillary services including home health, medical equipment, and rehabilitation therapy
• Attend interdisciplinary team meetings and provide clinical information to support resident care planning
• Build relationships with hospital and facility leadership to enhance program visibility and facilitate appropriate patient referrals

Who We're Looking For

• Completion of an accredited Medical Assistant program
• Certified Medical Assistant (CMA) credential strongly preferred
• Hands-on experience as a medical assistant or in care coordination, health plan liaison, or similar healthcare roles
• Demonstrated proficiency with electronic medical record systems
• Intermediate computer skills including spreadsheets, email, and web-based applications
• Strong verbal and written communication ability
• Working knowledge of geriatric healthcare needs and practices
• Physical ability to independently lift up to 20 pounds and assist with heavier resident transfers as part of a team
• Capability to travel locally—up to 30 miles each direction—to visit patient care locations
• Detail-oriented approach with autonomous problem-solving and results accountability
• Compassionate, professional demeanor with collaborative team orientation

More About Theoria Medical

Theoria Medical is a physician-led organization revolutionizing post-acute care through value-based medicine delivered directly within skilled nursing facilities. We unite geriatric specialists and multispecialty providers with innovative clinical technology to improve resident health outcomes, prevent unnecessary hospitalizations, and enhance quality of life for the seniors we serve. Our team-based, patient-first approach recognizes that every position—from physicians to medical assistants—plays a critical role in delivering excellence in senior care across the nation.

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