- Company: Campus Works Inc
- Location: Canton, New York
- Salary: Pay not listed
Campus Works Inc at a glance
Tech Support and Hardware Specialist, Campusworksinc, Canton, New York
Role Overview
The Technical Support and Hardware Specialist provides a broad range of technical support services to the St. Lawrence University campus community. This position is highly customer-focused and requires exceptional communication, problem-solving, and interpersonal skills.
Key Responsibilities
- Provide first-line technical support for hardware issues, software problems, and network connectivity concerns.
- Diagnose and resolve a wide range of technical issues through remote assistance or on-site visits.
- Assist users with the setup and troubleshooting of computer equipment, peripherals, and other technology-related challenges.
- Stay current with emerging technologies and best practices to ensure effective support for campus needs.
- Document all support interactions and maintain accurate records in the service management system.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent experience.
- Minimum of 3 years’ experience in technical support roles, with emphasis on hardware troubleshooting and software assistance.
- Strong interpersonal skills and ability to communicate effectively with users at all levels of the organization.
- Adaptable, self-directed, detail-oriented, and capable of working independently or as part of a team.
- Aptitude for problem-solving and analytical thinking.
Working at Campusworksinc
Campusworksinc offers a dynamic work environment where technology and user needs continually evolve. The position requires a broad technical skill set, a commitment to continuous learning, and the ability to adapt to changing circumstances. As part of our team, you will have the opportunity to contribute significantly to the success of St. Lawrence University.
Next Steps
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Explore Campus Works Inc online
Working in Canton, Ohio
Weather right now in Canton, Stark County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.4% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 209,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Ohio: 7.2% below the national average — via BEA
Minimum wage in Ohio: $11.00/hr — via FRED
Real GDP per capita in Ohio: $61,709 — via FRED
Home prices in Ohio (year over year): +4.8% — via FRED
Median household income in Stark County: $65,740 — via US Census ACS / Data USA
Most common commute in Stark County: Drove Alone (78%) — via US Census ACS / Data USA
Households with home internet in Stark County: 88% — via US Census ACS / Data USA
Typical climate: average high 59°F / low 41°F year-round (summers around 80°F, winters around 21°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $846/mo · $1,086/mo — via HUD Fair Market Rents
- Elevation 327m (1,073 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Technical Support and Hardware Specialist
- Employer Campus Works Inc
- Location Canton, New York
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 14, 2026
- Apply by September 13, 2026
- Country United States
- Overview Full job description on this page (266 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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