Technical Customer Support Specialist

Tech Customer Support Specialist at Harvey Norman - Tasman, South Island

Position Summary

Combine your IT expertise and customer service skills in this Technical Customer Support Specialist position at our Blenheim store, Computers department! This part-time role involves providing software and hardware support to customers both in-store and at their homes. The aim is to grow the Tech2Home business by ensuring a positive experience for all customers.

Responsibilities

• Install software and hardware for customers in the Techbay and customer homes
• Provide technical support to customers both in-store and remotely
• Grow the Tech2Home business by enhancing customer satisfaction

Skills & Qualifications

• Technical expertise with software and hardware installation
• Strong customer service skills to handle inquiries and issues effectively
• Ability to work both independently and as part of a team
• Part-time availability, no remote work required

More About Harvey Norman

Harvey Norman is a leading retailer in the South Island, offering a wide range of products from home appliances to electronics. Our commitment to customer satisfaction drives us to provide exceptional service and support.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join our team and make a difference in the lives of our customers!