- Company: Spectrum
- Location: Lake Monroe, Florida
- Salary: Pay not listed
Spectrum at a glance
spectrum.netSEC filings mentioning "SPECTRUM": 10,000+ — search EDGAR
11 employees covered under a retirement plan (2020 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 64886Z6I83CG100HGE03, IN) — via GLEIF
FDA medical device clearances: 3 510(k)s, most recent in 1989 — via openFDA 510(k)
Recipient of NIH research funding: 5 grants, most recently in 1989 from the NIMH — via NIH RePORTER
OSHA safety record: 1 confirmed violation across 1 inspection — via OSHA Establishment Search
Spectrum is the consumer and commercial brand of Charter Communications. It sells cable TV, internet, security, managed services, mobile, and unified communications (spectrum.net).
8,178 Wikipedia views in July 2026 — a rough gauge of public visibility.
CUSTOMER SUPPORT REPRESENTATIVE (Hiring Immediately) - SPECTRUM, Lake Monroe, Florida
Position Summary
Spectrum is seeking a positive and proactive individual with a passion for helping people to join our team as a Customer Support Representative. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Your Responsibilities
- Active listening and problem-solving
- Tech-savvy with multi-tasking skills
- Educating customers on product usage and troubleshooting issues
- Providing excellent customer service to ensure high satisfaction levels
Skills & Qualifications
- Positive and proactive attitude
- Passion for helping people
- Active listening skills
- Problem-solving abilities
- Tech-savvy with the ability to multi-task
Why Join SPECTRUM
At Spectrum, you'll have the opportunity to thrive in a supportive environment where your contributions are valued. Our team is dedicated to providing exceptional customer service and making a positive impact on our clients' lives.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Spectrum online
What people say about Spectrum
- Wind turbines in Denmark reached record level in 2014
- Google to France: We Won't Forget It for You Wholesale
- Twitter’s stock falls toward IPO-level prices
- Nearby "Super Earth" May Have Oceans, Thick Atmosphere
Recent news
- Spectrum offers $25K reward after 'criminal attack' in Upstate - WYFF News 4
- Spectrum offers reward in ‘criminal attack’ - Santa Clarita Valley Signal
- Spectrum restores service in Santa Clarita after "criminal attack" on fiber optic lines - CBS News
- Why EchoStar’s (ECHO) Bankruptcy Filing Makes Spectrum Monetization the Core Investor Question - Yahoo Finance
- ‘Love on the Spectrum’ star debuts new relationship after leaving the show - NJ.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Lake Monroe, Florida
Weather right now in Lake Monroe, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is listed in Lake Monroe, Florida, Florida. Florida is a southeastern U.S. state on a Gulf–Atlantic peninsula; the job is on-site (not remote).
Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.4% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Unemployment rate in Florida: 4.7% — via U.S. Bureau of Labor Statistics
Cost of living in Florida: 3.4% above the national average — via BEA
Minimum wage in Florida: $14.00/hr — via FRED
Real GDP per capita in Florida: $59,407 — via FRED
Home prices in Florida (year over year): +1.9% — via FRED
Median household income in Seminole County: $83,030 — via US Census ACS / Data USA
Average commute time in Seminole County: 27 min — via US Census ACS / Data USA
Most common commute in Seminole County: Drove Alone (68%) — via US Census ACS / Data USA
Households with home internet in Seminole County: 95% — via US Census ACS / Data USA
Nearby green space: 4 parks within 1.5km — closest is Bookertown Park. via OpenStreetMap
Typical climate: average high 83°F / low 63°F year-round (summers around 92°F, winters around 51°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable — via EPA National Walkability Index
Typical rent nearby: $1,731/mo · $1,972/mo — via HUD Fair Market Rents
- Elevation 13m (43 ft)
Source: Wikipedia (state)
About this role & career path
O*NET 43-4051.00 covers customer service work: product info, orders, complaint handling, interaction records, follow-up, billing, and service-change paperwork.
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Build the skills for this role
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Expect scenarios on calm de-escalation, accurate notes, verifying a fix, and billing or service-change steps for a multi-product ISP. Practice clear phone phrasing and ownership of next actions.
Best for patient communicators who want on-site Spectrum support work in Seminole County, Florida, and can juggle systems, payments, and account changes.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Support Representative
- Employer Spectrum
- Location Lake Monroe, Florida
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 10, 2026
- Apply by September 10, 2026
- Country United States
- Overview Full job description on this page (199 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Support Representative
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Wind turbines in Denmark reached record level in 2014
- Hacker News — Google to France: We Won't Forget It for You Wholesale
- Hacker News — Twitter’s stock falls toward IPO-level prices
- Hacker News — Nearby "Super Earth" May Have Oceans, Thick Atmosphere
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at Spectrum on Get A Job.AI
- Call Center Representative
- Business Planning Analyst (Las Vegas)
- Customer Service Representative – Technical Support
- Customer Service Representative – Technical Support
- Assistant Store Manager
- Customer Service Representative
Occupation family: Customer Support Representative
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Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
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