Senior Director, Attendee Excellence & Event Technology

Nteractive is hiring a Senior Director, Attendee Excellence & Event Technology for a full-time role open to candidates in US - Remote and UK - Hybrid locations. If you lead how people experience events and the technology that powers those moments, this position puts you at the center of strategy, delivery, and continuous improvement.

What This Role Involves

This Senior Director, Attendee Excellence & Event Technology role at Nteractive focuses on elevating every stage of the attendee journey while ensuring reliable, modern event technology underpins that work. You will set direction for experience design, platform choices, and cross-functional execution so registration, engagement, support, and post-event outcomes feel seamless for participants in both remote US and hybrid UK contexts. Success means clearer standards, stronger tooling, and measurable gains in how satisfied and supported attendees are.

Responsibilities

• Define and drive the strategy for attendee excellence across pre-event, onsite or virtual, and post-event touchpoints
• Own selection, configuration, and optimization of event technology platforms that support registration, engagement, content, and operations
• Lead and mentor teams or partners responsible for attendee services, technology implementation, and related programs
• Partner with marketing, product, operations, and external vendors to align experience goals with technical capability and delivery timelines
• Establish service standards, feedback loops, and performance metrics that surface issues early and improve satisfaction over time
• Guide roadmaps for technology upgrades, integrations, and process changes that reduce friction for attendees and internal teams
• Represent attendee and technology priorities in leadership planning so experience quality scales with growth

Who We're Looking For

• Senior-level experience directing attendee experience, event operations, or event technology functions at scale
• Proven ability to lead strategy and day-to-day execution across people, process, and platforms
• Deep familiarity with modern event and engagement technologies and how they affect real attendee outcomes
• Strong stakeholder management, coaching, and cross-functional collaboration skills
• Clear analytical habits for using feedback and data to refine standards and prioritize improvements
• Comfort operating in US - Remote setups and UK - Hybrid environments with distributed teams
• Excellent communication and judgment when balancing attendee needs, technical constraints, and business goals

More About Nteractive

Nteractive is hiring for this role and offers a supportive team environment for professionals advancing attendee excellence and event technology.

Apply Today

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