Customer Service Associate I

Join Dollartree as a Customer Service Associate I in our NY-Monroe location. This full-time position offers an opportunity to deliver exceptional service to customers and support our retail operations.

Position Summary

We're seeking a Customer Service Associate I to provide friendly, responsive support to our customers in Monroe, NY. In this role, you'll be the welcoming face of Dollartree, handling customer inquiries, resolving concerns, and ensuring every customer interaction reflects our commitment to service excellence. This position requires a full-time commitment and is located in our NY-Monroe facility.

Key Responsibilities

• Address customer questions and concerns with professionalism and courtesy
• Process customer requests and transactions accurately
• Resolve issues promptly while maintaining positive customer relationships
• Represent Dollartree's brand values during every customer interaction
• Collaborate with team members to support store operations and customer satisfaction
• Maintain knowledge of current products, promotions, and company policies

Skills & Qualifications

• Strong communication skills with the ability to interact confidently with diverse customers
• Customer service experience or demonstrated commitment to service-oriented work
• Basic computer and point-of-sale proficiency
• Ability to multitask and prioritize in a retail environment
• Reliable attendance and a positive, team-focused attitude
• Flexibility to support store operations during peak times

About Dollartree

Dollartree is a leading retailer committed to making quality products affordable and accessible to our communities. With locations across the nation, we pride ourselves on offering exceptional value and service. Our team members are essential to delivering the Dollartree experience to customers every day.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.