shift supervisor – Store 10904, BROADVIEW-CERMAK & 17TH

Lead our Starbucks coffeehouse at Store 10904, located at Broadview-Cermak & 17th in Broadview, Cook County, as a full-time Shift Supervisor. Step into a role where you'll inspire your team, champion exceptional customer experiences, and help your community find moments of connection over great coffee.

About the Role

As Shift Supervisor at our Broadview location, you'll guide your team during your shifts, setting the tone for a welcoming environment where customers and partners alike feel valued. You'll balance operational excellence with genuine care, ensuring every transaction and interaction reflects Starbucks' commitment to quality and connection. This is a full-time position where your leadership directly shapes the daily experience at this coffeehouse.

Key Responsibilities

• Oversee daily operations including opening and closing procedures, cash handling, and inventory management
• Train, mentor, and support team members to deliver consistent, high-quality customer service
• Maintain food safety and beverage preparation standards while managing workflow during peak and slow periods
• Resolve customer concerns with empathy and problem-solve operational challenges in real time
• Monitor sales performance, stock levels, and team scheduling to keep the store running smoothly
• Embody Starbucks values through authentic connection with both customers and your team

What We're Looking For

• Proven customer service and team leadership experience, ideally in a fast-paced retail or food service setting
• Strong communication skills and the ability to inspire and motivate a diverse team
• Attention to detail with a passion for quality products and consistent execution
• Comfort with point-of-sale systems and basic inventory tracking
• Availability for flexible scheduling, including early mornings, evenings, and weekends
• A genuine desire to create welcoming experiences and solve problems with a positive attitude

More About Starbucks

Starbucks is where coffee culture meets community. We've built a global reputation for crafting exceptional beverages and creating spaces where connections happen. At Starbucks, we invest in our partners' growth, celebrate diversity, and believe that great coffee and genuine human connection go hand in hand. We're committed to making a difference in the communities we serve, starting with how we treat our team members and customers every single day.

Apply Today

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