- Company: Uni First
- Location: Eastland Commons, Illinois
Uni First — company details are preparing and update automatically in a few seconds (or refresh).
UniFirst is hiring a full-time Route Service Manager for our Eastland Commons location in McLean County. As a Route Service Manager, you'll build and inspire a growing team of Route Service Supervisors and Representatives to deliver excellence across our customer base—from local independent businesses to enterprise-level corporations—while driving revenue growth and customer loyalty.
What You'll Do
- Recruit, hire, and develop Route Service Supervisors and Route Service Representatives to exceed performance targets
- Lead daily operations across multiple service routes serving a diverse portfolio of customers
- Build lasting relationships with clients ranging from small independent businesses to large corporate accounts
- Drive measurable improvements in customer satisfaction, retention, and account expansion
- Monitor team performance, coaching representatives to deliver consistent, high-quality service
- Contribute to route profitability through operational efficiency and revenue optimization
- Oversee scheduling, resource allocation, and route management to maximize productivity
What We're Looking For
- Proven experience managing and motivating service or sales teams
- Track record of driving customer satisfaction and account growth in a field service or route-based environment
- Strong communication and relationship-building skills with customers and team members
- Ability to thrive in a fast-paced, goal-oriented culture
- Experience with performance management, KPIs, and profitability drivers
- Flexibility to support field operations as needed
- Valid driver's license and clean driving record
About UniFirst
UniFirst is a trusted partner in facility services, delivering specialized uniforms and route-based service solutions to businesses across North America. We're committed to quality, customer success, and developing our people into leaders.
How to Apply
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Listing facts
- Role Route Service Manager
- Employer Uni First
- Location Eastland Commons, Illinois
- Type Full Time
- Posted July 5, 2026
- Apply by August 8, 2026
- Country United States
- Overview Full job description on this page (268 words)
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