Customer Service Associate I

Join Family Dollar as a Customer Service Associate I and help deliver exceptional service to customers every day at our Michigan City location in LaPorte County. This full-time position offers the opportunity to develop retail expertise while building meaningful customer connections in a fast-paced, community-focused store environment.

About the Role

As a Customer Service Associate I at Family Dollar in Michigan City, you'll be the frontline face of our store, directly impacting how customers experience our brand. You'll take ownership of customer interactions, store operations, and merchandising tasks that keep our store running smoothly and our customers satisfied. This is an ideal role for someone who enjoys working with people and takes pride in creating a welcoming shopping environment.

What You'll Do

• Assist customers with product questions, recommendations, and store navigation
• Process customer purchases accurately at the register and handle cash transactions responsibly
• Maintain proper security and accountability of cash and payment methods
• Protect company assets and follow loss-prevention protocols
• Stock shelves, organize merchandise, and maintain attractive, well-organized store displays
• Respond to customer needs with a helpful, professional attitude
• Follow company policies and procedures to ensure consistent service standards

What We're Looking For

• Strong customer service mindset with the ability to engage positively with diverse customers
• Reliable, detail-oriented, and willing to take initiative to solve problems
• Comfort with point-of-sale systems and cash handling
• Ability to work assigned shifts and adapt to store scheduling needs
• Physical capability to stock shelves, lift merchandise, and stand for extended periods
• A team player mentality and willingness to support colleagues

About Family Dollar

Family Dollar is a trusted discount retailer serving communities across the United States. We're committed to providing affordable, quality products and exceptional service to the families we serve. Our Michigan City store is a valued part of the LaPorte County community.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.